Patient Access Specialist III- Practice Operations- Remote Opportunity
Responds to a high volume of appointment requests, including telephone calls, emails, work queues, and other electronic messages, for scheduling of appropriate medical exams, procedures, and tests with and without demographic collection and insurance registration, and serve as escalation point for questions from Specialists I and II and complex scheduling requests.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) preferred
Minimum 3 years of medical office or call center experience
Strong computer skills (specific programs as deemed by department)
Strong customer service and phone etiquette skills
Accurate data entry skills
The referenced base salary range represents the low and high end of University of Marylandâs Faculty Physicianâs Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physicianâs Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) preferred
Minimum 3 years of medical office or call center experience
Strong computer skills (specific programs as deemed by department)
Strong customer service and phone etiquette skills
Accurate data entry skills
The referenced base salary range represents the low and high end of University of Marylandâs Faculty Physicianâs Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physicianâs Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.