Partner Operations Specialist

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. The Partner Operations Specialist supports the operational needs of the Partner Ecosystem, focusing on executing core operational tasks and maintaining data accuracy while supporting partner workflows.ResponsibilitiesOversee the partner onboarding application process, including intake, routing, documentation tracking, and ensuring completenessSupport Deal Registration conversions, progression, and periodic auditsManage key Marketplace workflows, including private offers, bulk uploads, and incentive processesMaintain Salesforce data hygiene, including Account, Contact, Lead, and Opportunity records and recurring accuracy auditsManage the Partner & Impartner support alias, triaging, routing, and resolving inquiriesSkills1–2+ years in partner operations, sales operations, or a related support role (SaaS experience preferred)Strong organizational skills, attention to detail, and ability to follow structured processesClear communicator with a service‑oriented approach to supporting partners and internal teamsExperience with CRM tools (Salesforce) and willingness to learn partner platforms (e.g., Impartner, Tackle)Benefits100% medical, dental and vision insurance, plus dependentsPaid parental leavePet insuranceDiscountLife insuranceCommuter benefits401(k)Employee Assistance ProgramCompany OverviewDarktrace is an AI company that uses cybersecurity solutions to identify, prevent, and eliminate insider threats. It was founded in 2013, and is headquartered in Cambridge, Cambridgeshire, GBR, with a workforce of 1001-5000 employees. Its website is https://www.darktrace.com.



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