**Part Time/Casual Customer Service & Sales Assistant (Various Positions Available) – arenaflex Retail Services**
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced, dynamic environments where no two days are ever the same? If so, we want to hear from you! arenaflex Retail Services is currently seeking part-time/casual staff to join our team in various roles across our Sales, Print Shop, Technology, Loss Prevention, and Textbooks departments. As a Customer Service & Sales Assistant, you will be the face of arenaflex, providing legendary customer service, driving sales, and contributing to the success of our high-volume, multi-channel retail operations.
**About arenaflex Retail Services**
arenaflex Retail Services is a dynamic hub of the Cornell University campus, recognized as a leader in collegiate retailing innovation. Our mission is to deliver exceptional customer experiences, provide a rewarding work environment, and achieve excellent financial results. We are committed to fostering a culture of inclusivity, diversity, and teamwork, where every employee feels valued and empowered to succeed.
**Job Summary**
As a Customer Service & Sales Assistant, you will be responsible for providing exceptional customer service, driving sales, and supporting the overall success of our retail operations. You will work in a fast-paced, dynamic environment, interacting with customers, colleagues, and management to achieve sales goals and provide a world-class shopping experience. This is a part-time/casual position, with variable schedules based on business needs, availability, and work performance.
**Responsibilities**
* Provide legendary customer service, greeting and welcoming customers, and demonstrating active selling techniques to drive sales and meet customer needs
* Maintain a high-quality visual merchandising environment, including setting up seasonal promotions and visual displays, and monitoring product restocking and recovery
* Operate cash registers, assist customers with check-out, and execute cash handling procedures
* Support inventory and order fulfillment, including receiving and processing incoming merchandise, and assisting with special orders and store-to-store shipping requests
* Provide exceptional customer care, responding to customer inquiries, and resolving issues in a timely and professional manner
* Work successfully as part of a team, demonstrating excellent communication skills, and being dependable in attendance and punctuality
* Maintain a safe and secure work environment, adhering to arenaflex's safety and security policies and procedures
**Qualifications**
* Pleasant personality, excellent customer service skills, and a passion for working with the public
* Moderate computer/systems competency, with experience using point-of-sale systems and other retail software
* Excellent oral and written communication skills, with the ability to communicate effectively with customers, colleagues, and management
* Ability to occasionally climb ladders, lift and/or move up to 50 pounds, and stand for long periods of time
* Prior retail sales experience is helpful but not required; students are not eligible to apply for this position
**What We Offer**
* Competitive hourly rate, starting at $16.25/hour
* Variable schedules based on business needs, availability, and work performance
* Opportunities for career growth and development in a dynamic and innovative retail environment
* A fun and inclusive work environment, with a team-oriented culture and a commitment to diversity and inclusion
* Access to exclusive employee discounts and perks, including Cornell University's employee benefits and services
**How to Apply**
If you are a motivated and customer-focused individual with a passion for retail, we encourage you to apply for this exciting opportunity. Please submit your application, including a resume/CV and cover letter, through our online application portal. We look forward to hearing from you!
**Equal Employment Opportunity**
arenaflex Retail Services is an equal opportunity employer, committed to fostering a culture of inclusivity, diversity, and teamwork. We do not discriminate on the basis of any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.
**Notice to Applicants**
Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at arenaflex as well as some of your rights and responsibilities as an applicant.
Apply Now
Apply Now
**About arenaflex Retail Services**
arenaflex Retail Services is a dynamic hub of the Cornell University campus, recognized as a leader in collegiate retailing innovation. Our mission is to deliver exceptional customer experiences, provide a rewarding work environment, and achieve excellent financial results. We are committed to fostering a culture of inclusivity, diversity, and teamwork, where every employee feels valued and empowered to succeed.
**Job Summary**
As a Customer Service & Sales Assistant, you will be responsible for providing exceptional customer service, driving sales, and supporting the overall success of our retail operations. You will work in a fast-paced, dynamic environment, interacting with customers, colleagues, and management to achieve sales goals and provide a world-class shopping experience. This is a part-time/casual position, with variable schedules based on business needs, availability, and work performance.
**Responsibilities**
* Provide legendary customer service, greeting and welcoming customers, and demonstrating active selling techniques to drive sales and meet customer needs
* Maintain a high-quality visual merchandising environment, including setting up seasonal promotions and visual displays, and monitoring product restocking and recovery
* Operate cash registers, assist customers with check-out, and execute cash handling procedures
* Support inventory and order fulfillment, including receiving and processing incoming merchandise, and assisting with special orders and store-to-store shipping requests
* Provide exceptional customer care, responding to customer inquiries, and resolving issues in a timely and professional manner
* Work successfully as part of a team, demonstrating excellent communication skills, and being dependable in attendance and punctuality
* Maintain a safe and secure work environment, adhering to arenaflex's safety and security policies and procedures
**Qualifications**
* Pleasant personality, excellent customer service skills, and a passion for working with the public
* Moderate computer/systems competency, with experience using point-of-sale systems and other retail software
* Excellent oral and written communication skills, with the ability to communicate effectively with customers, colleagues, and management
* Ability to occasionally climb ladders, lift and/or move up to 50 pounds, and stand for long periods of time
* Prior retail sales experience is helpful but not required; students are not eligible to apply for this position
**What We Offer**
* Competitive hourly rate, starting at $16.25/hour
* Variable schedules based on business needs, availability, and work performance
* Opportunities for career growth and development in a dynamic and innovative retail environment
* A fun and inclusive work environment, with a team-oriented culture and a commitment to diversity and inclusion
* Access to exclusive employee discounts and perks, including Cornell University's employee benefits and services
**How to Apply**
If you are a motivated and customer-focused individual with a passion for retail, we encourage you to apply for this exciting opportunity. Please submit your application, including a resume/CV and cover letter, through our online application portal. We look forward to hearing from you!
**Equal Employment Opportunity**
arenaflex Retail Services is an equal opportunity employer, committed to fostering a culture of inclusivity, diversity, and teamwork. We do not discriminate on the basis of any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.
**Notice to Applicants**
Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at arenaflex as well as some of your rights and responsibilities as an applicant.
Apply Now
Apply Now