Part-Time Weekend & Night Shift Customer Service Representative – Deliver Exceptional Customer Experiences at careerzynith
About careerzynith
careerzynith is a leading provider of innovative solutions in the HVAC industry, dedicated to delivering exceptional customer experiences and top-notch services. Our team is passionate about building long-lasting relationships with our customers and providing them with the best possible experience. As a key member of our team, you will play a vital role in helping us achieve our mission and continue to grow and succeed in the industry.
Job Summary
We're seeking a highly skilled and dedicated Part-Time Weekend & Night Shift Customer Service Representative to join our team at careerzynith. As a key member of our office staff, you will be responsible for providing top-notch customer service, answering after-hours phone calls, and scheduling appointments between customers and on-call technicians in the West Berlin, NJ area. If you're a motivated and customer-focused individual who is looking for a dynamic and rewarding work environment, we encourage you to apply for this exciting opportunity.
What We Offer
Competitive hourly wage: $15 - $17 per hour, depending on experience
Remote work opportunities: after completing the first month of training in the office, you'll have the flexibility to work from home and enjoy a better work-life balance
A supportive and dynamic work environment: our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join us
Opportunities for career growth and development: careerzynith is committed to continuing education and growth, and we're looking for individuals who are career-oriented and strive to advance in the customer service industry
Day-to-Day Responsibilities
In this part-time dispatcher position, you will work from 6:00 PM - 10:00 PM on weekdays and from 7:00 AM - 10:00 PM on weekends, with flexibility to choose from multiple shifts. Your duties will include:
Answering phone calls and responding to customer needs via email: you'll be the first point of contact for our customers, and you'll be responsible for providing them with exceptional customer service and resolving any issues they may have
Scheduling appointments with customers and maintaining an organized system: you'll be responsible for scheduling appointments with customers and technicians, and maintaining an organized system to ensure that all appointments are scheduled and completed on time
Documenting and recording services, and keeping track of account changes: you'll be responsible for documenting and recording all services provided to customers, and keeping track of any changes to their accounts
Assisting with miscellaneous office duties as needed: you'll be responsible for assisting with various office duties, such as data entry, filing, and other tasks as needed
About careerzynith
At careerzynith, we pride ourselves on delivering first-rate HVAC services and products at affordable prices. We're committed to customer satisfaction and have built a reputation as the highest-rated company in the area. Our team is dedicated to continuing education and growth, and we're looking for like-minded individuals to join our team.
Ideal Candidate
We're looking for a highly skilled and motivated individual who:
Excels in communication and problem-solving: you'll be the first point of contact for our customers, and you'll be responsible for resolving any issues they may have
Is highly organized and efficient: you'll be responsible for scheduling appointments and maintaining an organized system, so you'll need to be highly organized and efficient
Is career-oriented and strives to advance in the customer service industry: careerzynith is committed to continuing education and growth, and we're looking for individuals who are career-oriented and strive to advance in the customer service industry
Has excellent phone skills and customer service experience: you'll be responsible for answering phone calls and responding to customer needs via email, so you'll need to have excellent phone skills and customer service experience
Requirements
Customer service experience: you'll need to have experience in customer service, either in a call center or in a retail environment
Excellent phone skills, including fielding inbound and outbound customer and technician calls: you'll need to have excellent phone skills and be able to field inbound and outbound customer and technician calls
Take the Next Step
If you're ready to join a dynamic team and deliver exceptional customer experiences, apply now to become a Part-Time Weekend & Night Shift Customer Service Representative at careerzynith. We can't wait to hear from you!
Apply To This Job
Apply for this job
Apply for this job
careerzynith is a leading provider of innovative solutions in the HVAC industry, dedicated to delivering exceptional customer experiences and top-notch services. Our team is passionate about building long-lasting relationships with our customers and providing them with the best possible experience. As a key member of our team, you will play a vital role in helping us achieve our mission and continue to grow and succeed in the industry.
Job Summary
We're seeking a highly skilled and dedicated Part-Time Weekend & Night Shift Customer Service Representative to join our team at careerzynith. As a key member of our office staff, you will be responsible for providing top-notch customer service, answering after-hours phone calls, and scheduling appointments between customers and on-call technicians in the West Berlin, NJ area. If you're a motivated and customer-focused individual who is looking for a dynamic and rewarding work environment, we encourage you to apply for this exciting opportunity.
What We Offer
Competitive hourly wage: $15 - $17 per hour, depending on experience
Remote work opportunities: after completing the first month of training in the office, you'll have the flexibility to work from home and enjoy a better work-life balance
A supportive and dynamic work environment: our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join us
Opportunities for career growth and development: careerzynith is committed to continuing education and growth, and we're looking for individuals who are career-oriented and strive to advance in the customer service industry
Day-to-Day Responsibilities
In this part-time dispatcher position, you will work from 6:00 PM - 10:00 PM on weekdays and from 7:00 AM - 10:00 PM on weekends, with flexibility to choose from multiple shifts. Your duties will include:
Answering phone calls and responding to customer needs via email: you'll be the first point of contact for our customers, and you'll be responsible for providing them with exceptional customer service and resolving any issues they may have
Scheduling appointments with customers and maintaining an organized system: you'll be responsible for scheduling appointments with customers and technicians, and maintaining an organized system to ensure that all appointments are scheduled and completed on time
Documenting and recording services, and keeping track of account changes: you'll be responsible for documenting and recording all services provided to customers, and keeping track of any changes to their accounts
Assisting with miscellaneous office duties as needed: you'll be responsible for assisting with various office duties, such as data entry, filing, and other tasks as needed
About careerzynith
At careerzynith, we pride ourselves on delivering first-rate HVAC services and products at affordable prices. We're committed to customer satisfaction and have built a reputation as the highest-rated company in the area. Our team is dedicated to continuing education and growth, and we're looking for like-minded individuals to join our team.
Ideal Candidate
We're looking for a highly skilled and motivated individual who:
Excels in communication and problem-solving: you'll be the first point of contact for our customers, and you'll be responsible for resolving any issues they may have
Is highly organized and efficient: you'll be responsible for scheduling appointments and maintaining an organized system, so you'll need to be highly organized and efficient
Is career-oriented and strives to advance in the customer service industry: careerzynith is committed to continuing education and growth, and we're looking for individuals who are career-oriented and strive to advance in the customer service industry
Has excellent phone skills and customer service experience: you'll be responsible for answering phone calls and responding to customer needs via email, so you'll need to have excellent phone skills and customer service experience
Requirements
Customer service experience: you'll need to have experience in customer service, either in a call center or in a retail environment
Excellent phone skills, including fielding inbound and outbound customer and technician calls: you'll need to have excellent phone skills and be able to field inbound and outbound customer and technician calls
Take the Next Step
If you're ready to join a dynamic team and deliver exceptional customer experiences, apply now to become a Part-Time Weekend & Night Shift Customer Service Representative at careerzynith. We can't wait to hear from you!
Apply To This Job
Apply for this job
Apply for this job