Part Time-Triage Telephone RN- REMOTE

Job Description Job Description AROUND THE CLOCK HOME CARE JOB DESCRIPTION JOB TITLE PART TIME-Triage Telephone Nurse LOCATION REMOTE DEPARTMENT Clinical Services FLSA STATUS Non-Exempt REPORTING RELATIONSHIPS This position reports to the DPCS-Scheduling Director of Operations and does not supervise or manage clinical staff. GENERAL SUMMARY A contract position responsible for providing triage (sorting/prioritizing patients) telephone service to ensure prompt identification of patients with high risk conditions. KEY RESPONSIBILITIES • Talks directly to patients on the phone and then directs them to further care if needed. • Performs short evaluation of the patient situation to estimate severity of illness and /or injury. • Determines urgency of seeing the patient based on brief assessment of patient’s condition and history. • Acknowledging if patient is with high-risk chief complaints and needs PRN visit or higher level of care. • Coordinates/Interfaces with clinical staff, MD’s, IV pharmacy and Labs. • Knowledgeable Medical EMR Systems. EXPERIENCE AND EDUCATION RN degree; On-the-job training in triage. Minimum of five years of experience as RN; one to two years of telephone triage experience, preferably in medical practice setting. PERFORMANCE REQUIREMENTS • Knowledge of telephone-based clinical assessment techniques. • Knowledge of medical practice telephone triage protocols. • Knowledge of appropriate home health information for patients, especially wound care, IV care. • Provide proof of current RN licensing. • Provide current first aid and CPR cards. ABILITIES • Ability to communicate clearly and calmly with patients. • Ability to elicit information needed to make brief evaluation. • Ability to work closely with physicians and other clinicians as needed. • Medical EMR System PHYSICAL/MENTAL STANDARDS Mostly sedentary position. Hand/arm injury possible from repetitive movements. Stress generated of high volume of calls and emergencies. EQUIPMENT OPERATED Computer hardware/software for access to patient history and medical information database. Interfaces with company answering telephone service. AT WILL EMPLOYMENT All employment with the Agency is At-will Employment. While we will strive to provide full-time employment to all of our employees who so desire, we make no guarantees, expressed or implied, to provide any guaranteed number of hours of employment in a given week. Changing conditions in the marketplace make it impossible to predict the demand for our products and services and as a result all of our offers of employment are offers of At-will employment. Experience 3 years required Apply To this Job