Part Time Remote Customer Service Specialist
Employer Industry: Healthcare Services
Why Consider This Job Opportunity...
Comprehensive medical, dental, vision, life insurance, and legal services available from the first day of the month after hire date
Disability insurance paid for by the employer
Pension Plan/403(b) Plan funded by the employer
401(k) plan with employer match
Tuition Assistance available from the first day
Paid Time Off benefit combines vacation, sick days, holidays, and personal time
What To Expect (Job Responsibilities)
Answer a high volume of inbound calls for assigned practices, ensuring resolution to various patient inquiries
Navigate and manage electronic health records to validate and document demographic and financial information
Schedule patient visits based on provider preferences and verify insurance eligibility
Provide excellent customer service while maintaining accountability for performance standards
Communicate directly with providers to relay pertinent clinical information and assist with after-hours needs
What Is Required (Qualifications)
High School Diploma or GED
2-5 years of relevant experience
Ability to work in a constant state of alertness and in a safe manner
Exceptional communication skills to liaise effectively with patients and healthcare staff
Proficiency in navigating electronic health records and understanding of insurance basics
How To Stand Out (Preferred Qualifications)
Experience in a customer service role within a healthcare setting
Familiarity with MyChart or similar electronic health record systems
Strong critical thinking skills to address complex patient inquiries
Experience in handling high-volume call environments
Knowledge of HIPAA regulations and patient privacy standards
#HealthcareServices #CustomerService #CareerOpportunity #CompetitiveBenefits #RemoteWorkOpportunity
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Apply Now
Why Consider This Job Opportunity...
Comprehensive medical, dental, vision, life insurance, and legal services available from the first day of the month after hire date
Disability insurance paid for by the employer
Pension Plan/403(b) Plan funded by the employer
401(k) plan with employer match
Tuition Assistance available from the first day
Paid Time Off benefit combines vacation, sick days, holidays, and personal time
What To Expect (Job Responsibilities)
Answer a high volume of inbound calls for assigned practices, ensuring resolution to various patient inquiries
Navigate and manage electronic health records to validate and document demographic and financial information
Schedule patient visits based on provider preferences and verify insurance eligibility
Provide excellent customer service while maintaining accountability for performance standards
Communicate directly with providers to relay pertinent clinical information and assist with after-hours needs
What Is Required (Qualifications)
High School Diploma or GED
2-5 years of relevant experience
Ability to work in a constant state of alertness and in a safe manner
Exceptional communication skills to liaise effectively with patients and healthcare staff
Proficiency in navigating electronic health records and understanding of insurance basics
How To Stand Out (Preferred Qualifications)
Experience in a customer service role within a healthcare setting
Familiarity with MyChart or similar electronic health record systems
Strong critical thinking skills to address complex patient inquiries
Experience in handling high-volume call environments
Knowledge of HIPAA regulations and patient privacy standards
#HealthcareServices #CustomerService #CareerOpportunity #CompetitiveBenefits #RemoteWorkOpportunity
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Apply Now