Part-Time North Carolina Mental Health Provider (TalkNow) - (Wed. & Thurs. 8pm-6am CST)
The Role
TalkNow is a 24/7, 365, on-demand telehealth service that exclusively serves the higher education student population. As a full-time TalkNow Provider with TimelyCare, you will act as a primary form of emotional support for the students and members (i.e. faculty & staff) we serve. We are looking for providers who have successfully completed a masters degree in professional counseling, social work, and/or marriage and family therapist who have worked with populations in need of crisis intervention, de-escalation, risk assessment, and safety planning.
Location
We offer a remote work environment. Work from home criteria includes but is not limited to maintaining your own internet with approved speed requirements, HIPAA compliant workspace free from distractions, and successful completion of the credentialing, onboarding, and training programs. Adherence to HIPAA and compliance standards, and all policies / procedures required for this role.
Schedule:
Wednesday & Thursday... 8pm6am CST (20 hrs. total)
What Youll Do
Act as a primary support & triage for incoming TalkNow sessions (via phone, video or chat) to support members (i.e. students, faculty, or staff) with a person-centered, strengths-based approach
Provide crisis intervention, de-escalation, and triage support as needed for students using TalkNow services, providing full availability during the hours of your shift
Collaborate with students to develop care plans, progress care, and conduct risk assessments as needed
Appropriately document sessions, assessments, and care plans in our electronic health record (EHR)
Adhere to established standards for AIDET communication (acknowledge, introduce, duration, explanation, and thank), clinical documentation quality, HIPAA/PHI and telehealth regulation
Consistently meet the required performance metrics for number of required encounters per week and shift Participate in the quality assurance investigations to gather all applicable facts
Support the Director of Mental Health with client-facing related activities
What You Bring
Minimum of a masters degree in professional counseling, social work, or marriage & family therapy is required
Strong clinical writing, assessment, and active listening skills
Experience with crisis intervention and de-escalation
Fully Licensed Mental Health Practitioner with North Carolina state license - PLUS, Associate will be accepted
Who You Are
Able to adapt to the changing needs of the students we serve
Able to establish rapport, trust and professional boundaries with students
Able to assess, triage, and document sessions with students potentially in crisis and/or are experiencing thoughts of self-harm or suicidal ideation, etc.
Able to respond to students who are potentially in crisis with professionalism, support, empathy, and an awareness of cultural humility
Benefits + Perks
10% Variable bonus (bi-annual eligibility)
Phone Reimbursement
401(k) with employer match, eligible after 1 year tenure
Annual Merit Increase, eligible for review based on performance
Free access to TimelyCare virtual medical and mental health support for you and your immediate family
Mission-Driven Purpose with a Supportive Team Culture
TimelyCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
Apply Now
TalkNow is a 24/7, 365, on-demand telehealth service that exclusively serves the higher education student population. As a full-time TalkNow Provider with TimelyCare, you will act as a primary form of emotional support for the students and members (i.e. faculty & staff) we serve. We are looking for providers who have successfully completed a masters degree in professional counseling, social work, and/or marriage and family therapist who have worked with populations in need of crisis intervention, de-escalation, risk assessment, and safety planning.
Location
We offer a remote work environment. Work from home criteria includes but is not limited to maintaining your own internet with approved speed requirements, HIPAA compliant workspace free from distractions, and successful completion of the credentialing, onboarding, and training programs. Adherence to HIPAA and compliance standards, and all policies / procedures required for this role.
Schedule:
Wednesday & Thursday... 8pm6am CST (20 hrs. total)
What Youll Do
Act as a primary support & triage for incoming TalkNow sessions (via phone, video or chat) to support members (i.e. students, faculty, or staff) with a person-centered, strengths-based approach
Provide crisis intervention, de-escalation, and triage support as needed for students using TalkNow services, providing full availability during the hours of your shift
Collaborate with students to develop care plans, progress care, and conduct risk assessments as needed
Appropriately document sessions, assessments, and care plans in our electronic health record (EHR)
Adhere to established standards for AIDET communication (acknowledge, introduce, duration, explanation, and thank), clinical documentation quality, HIPAA/PHI and telehealth regulation
Consistently meet the required performance metrics for number of required encounters per week and shift Participate in the quality assurance investigations to gather all applicable facts
Support the Director of Mental Health with client-facing related activities
What You Bring
Minimum of a masters degree in professional counseling, social work, or marriage & family therapy is required
Strong clinical writing, assessment, and active listening skills
Experience with crisis intervention and de-escalation
Fully Licensed Mental Health Practitioner with North Carolina state license - PLUS, Associate will be accepted
Who You Are
Able to adapt to the changing needs of the students we serve
Able to establish rapport, trust and professional boundaries with students
Able to assess, triage, and document sessions with students potentially in crisis and/or are experiencing thoughts of self-harm or suicidal ideation, etc.
Able to respond to students who are potentially in crisis with professionalism, support, empathy, and an awareness of cultural humility
Benefits + Perks
10% Variable bonus (bi-annual eligibility)
Phone Reimbursement
401(k) with employer match, eligible after 1 year tenure
Annual Merit Increase, eligible for review based on performance
Free access to TimelyCare virtual medical and mental health support for you and your immediate family
Mission-Driven Purpose with a Supportive Team Culture
TimelyCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
Apply Now