Part-time Mandarin Bilingual Customer Service Representative

Remote Full-time
One of our great partners is looking for Part-time Mandarin & English Bilingual Customer Service Representatives! You must be fluent in both Mandarin & English!

This position will be fully work-from-home from New York State, Monday-Friday during normal business hours.

This part-time position is 16 hours per week. However, the first 3 weeks have longer hours for training (Monday - Friday 9:30am-4:30pm).

This position will start on Monday, July 28.

What You'll Do
• Provide phone assistance to customers via inbound calls
• Answer a high volume of calls every shift - back-to-back
• Understand offerings, policies and procedures and effectively communicate them to customers
• Maintain a positive and empathetic attitude toward a diversity of customers
• Perform accurate digital record-keeping

What You Bring
• Fluency in Mandarin & English
• Full-time Residency in New York State
• Authorization to work in the U.S. without requiring sponsorship
• Ability to clear a background check
• Stable home internet connection
• 1-2 professional references
• Ability to start Monday, July 28.

Job Type: Part-time

Pay: $25.00 per hour

Benefits:
• Work from home

Shift:
• Day shift

Work Location: Remote

Apply Now

Apply Now
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