Part Time - Loan Originations Document Support

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Position Overview This is an entry-level position that includes the receipt, review, and upload of all electronic documents related to the mortgage loan process to the Credit Union’s mortgage loan origination system, as well as facilitating MLO understanding of the electronic signature and documentation process. In this position, one is tasked with ensuring a smooth member experience and efficient gathering of vital information during the mortgage loan process. This position is in-office. Responsibilities 30% Upload eSigned member documents into the mortgage loan origination system 10% Resend email links to members as needed 10% Assist branch and lending contact center personnel with first mortgage electronic signature questions, concerns and issues 10% Scan ink-signed documents into ImageFlow 30% Print & mail physical documents as requested by MLOs 10% Answer in-bound and departmental phone calls Qualifications Required Education: HS Diploma or GED Required Relevant Years of Experience: 0 years Required Knowledge, Abilities, Skills Proficiency in MS Outlook Able to key data accurately and efficiently Desired Knowledge, Abilities, Skills Experience with electronic document vendors i.e. DocMagic Special Position Requirements Sitting for prolonged periods Computer for prolonged periods SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need. State Employees' Credit Union is a not-for-profit, member-owned financial cooperative with a "Do the Right Thing" mission and a goal of helping people in our community. SECU values the differences in our staff and in our North Carolina communities. We believe that embracing the uniqueness of individuals makes our cooperative stronger, more innovative and better able to serve SECU members.