Part-Time Live Chat Representative
About the position
The Part-Time Live Chat Representative role at Gubagoo involves engaging with customers through online chat to provide information and generate leads for automotive dealer clients. This remote position requires a positive attitude and strong customer service skills in a relaxed yet professional environment.
Responsibilities
Handle a wide variety of customer inquiries via online chat
,
Provide accurate information about the products and services via online chat
,
Narrow down on appointment information to schedule appointments
,
Capture customer contact information for lead generation and client review
,
Summarize interactions based on customer needs for client review
,
Develop and maintain a knowledge base of the evolving products and services
Requirements
Previous experience in retail customer service or the automotive industry preferred but not necessary
,
Basic internet and window based computer skills
,
Strong ability to multitask is preferred, gaming experience is helpful
,
Positive and professional demeanor
,
Excellent written and verbal communication skills
,
Ability to adapt to change and enjoy a quick paced work environment
,
Must reside in one of the specified states
Nice-to-haves
Experience in the automotive industry
,
Gaming experience
Benefits
Remote work opportunity
,
On-the-job training via Zoom
Apply Now
The Part-Time Live Chat Representative role at Gubagoo involves engaging with customers through online chat to provide information and generate leads for automotive dealer clients. This remote position requires a positive attitude and strong customer service skills in a relaxed yet professional environment.
Responsibilities
Handle a wide variety of customer inquiries via online chat
,
Provide accurate information about the products and services via online chat
,
Narrow down on appointment information to schedule appointments
,
Capture customer contact information for lead generation and client review
,
Summarize interactions based on customer needs for client review
,
Develop and maintain a knowledge base of the evolving products and services
Requirements
Previous experience in retail customer service or the automotive industry preferred but not necessary
,
Basic internet and window based computer skills
,
Strong ability to multitask is preferred, gaming experience is helpful
,
Positive and professional demeanor
,
Excellent written and verbal communication skills
,
Ability to adapt to change and enjoy a quick paced work environment
,
Must reside in one of the specified states
Nice-to-haves
Experience in the automotive industry
,
Gaming experience
Benefits
Remote work opportunity
,
On-the-job training via Zoom
Apply Now