Part-time Customer Service Representative – Remote Outbound Calling Opportunity at careerzynith
As a customer service representative at careerzynith, you will play a vital role in shaping the customer experience for our clients. We are seeking a highly motivated and results-driven individual to join our team on a part-time basis, working from the comfort of your own home. This is an exciting opportunity to work with a leading company in the industry, leveraging your exceptional communication skills and customer service expertise to drive success.
**About careerzynith**
careerzynith is a global leader in Full-Stack Technology Services, Talent Services, and real-world application. With a team of 80,000 strong, we work with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. Our mission is to help clients activate ideas and solutions to take advantage of a new world of opportunity. We are committed to driving change and delivering exceptional results for our clients.
**Job Summary**
We are seeking a part-time customer service representative to join our team on a 12-week contract basis, with the potential to be brought back for future projects. As a customer service representative, you will be responsible for handling shareholder communications, including inbound, outbound, and email responses. You will work closely with our clients to provide exceptional customer service, ensuring that their needs are met and exceeded.
**Key Responsibilities**
- Handle shareholder communications, including inbound, outbound, and email responses
- Provide exceptional customer service to clients, ensuring that their needs are met and exceeded
- Work closely with our clients to understand their requirements and deliver tailored solutions
- Utilize autodialer technology to make outbound calls to shareholders, with a goal of 30 calls per hour
- Leave voicemails and follow up with shareholders to ensure that their concerns are addressed
- Direct shareholders to alternative voting options, ensuring that their interests are represented
- Collaborate with our team to achieve sales targets and drive business growth
- Maintain accurate records and reports, ensuring that our clients receive timely and relevant information
**Work Schedule**
- Work from home, with a flexible schedule that allows you to balance your work and personal life
- Work 26 hours per week, with a schedule that includes:
- 6pm-11pm EST, Monday to Thursday
- 12pm-6pm EST, Saturday
- All hours are in Eastern Standard Time (EST)
**Requirements**
- High School Diploma or GED required
- 6 months+ years of customer service, data entry, or related experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, with a focus on results
- Strong problem-solving and analytical skills
- Ability to work independently, with minimal supervision
- Proficiency in using technology, including autodialer systems and email software
- Reliable internet connection, with a speed of 50 upload/10 download
- MacBook or Windows (10 or 11) computer
- Wired headset
- Second monitor
**Equipment Requirements**
- MacBook or Windows (10 or 11) computer
- Wired headset
- Second monitor
- Reliable internet connection, with a speed of 50 upload/10 download
**Pay and Benefits**
- Hourly pay rate: $20.00 - $20.00
- Eligibility requirements apply to some benefits, and may depend on your job classification and length of employment
- Benefits are subject to change and may be subject to specific elections, plan, or program terms
- If eligible, benefits may include:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
**Work Environment**
- Fully remote position, with the flexibility to work from home
- Collaborative and dynamic work environment, with a focus on teamwork and results
- Opportunities for professional growth and development, with a focus on customer service and sales
**Application Deadline**
- Anticipated closing date: March 5, 2025
**How to Apply**
If you are a motivated and results-driven individual, with a passion for customer service and sales, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**About careerzynith**
careerzynith is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from all qualified candidates, without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
Apply Job!
Apply for this job
**About careerzynith**
careerzynith is a global leader in Full-Stack Technology Services, Talent Services, and real-world application. With a team of 80,000 strong, we work with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. Our mission is to help clients activate ideas and solutions to take advantage of a new world of opportunity. We are committed to driving change and delivering exceptional results for our clients.
**Job Summary**
We are seeking a part-time customer service representative to join our team on a 12-week contract basis, with the potential to be brought back for future projects. As a customer service representative, you will be responsible for handling shareholder communications, including inbound, outbound, and email responses. You will work closely with our clients to provide exceptional customer service, ensuring that their needs are met and exceeded.
**Key Responsibilities**
- Handle shareholder communications, including inbound, outbound, and email responses
- Provide exceptional customer service to clients, ensuring that their needs are met and exceeded
- Work closely with our clients to understand their requirements and deliver tailored solutions
- Utilize autodialer technology to make outbound calls to shareholders, with a goal of 30 calls per hour
- Leave voicemails and follow up with shareholders to ensure that their concerns are addressed
- Direct shareholders to alternative voting options, ensuring that their interests are represented
- Collaborate with our team to achieve sales targets and drive business growth
- Maintain accurate records and reports, ensuring that our clients receive timely and relevant information
**Work Schedule**
- Work from home, with a flexible schedule that allows you to balance your work and personal life
- Work 26 hours per week, with a schedule that includes:
- 6pm-11pm EST, Monday to Thursday
- 12pm-6pm EST, Saturday
- All hours are in Eastern Standard Time (EST)
**Requirements**
- High School Diploma or GED required
- 6 months+ years of customer service, data entry, or related experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, with a focus on results
- Strong problem-solving and analytical skills
- Ability to work independently, with minimal supervision
- Proficiency in using technology, including autodialer systems and email software
- Reliable internet connection, with a speed of 50 upload/10 download
- MacBook or Windows (10 or 11) computer
- Wired headset
- Second monitor
**Equipment Requirements**
- MacBook or Windows (10 or 11) computer
- Wired headset
- Second monitor
- Reliable internet connection, with a speed of 50 upload/10 download
**Pay and Benefits**
- Hourly pay rate: $20.00 - $20.00
- Eligibility requirements apply to some benefits, and may depend on your job classification and length of employment
- Benefits are subject to change and may be subject to specific elections, plan, or program terms
- If eligible, benefits may include:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
**Work Environment**
- Fully remote position, with the flexibility to work from home
- Collaborative and dynamic work environment, with a focus on teamwork and results
- Opportunities for professional growth and development, with a focus on customer service and sales
**Application Deadline**
- Anticipated closing date: March 5, 2025
**How to Apply**
If you are a motivated and results-driven individual, with a passion for customer service and sales, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**About careerzynith**
careerzynith is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from all qualified candidates, without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
Apply Job!
Apply for this job