Part Time Customer Service Representative

Transdev is a leader in mobility solutions, operating across various sectors in the U.S. They are seeking a Part Time Customer Service Representative to act as a liaison for internal and external customers, providing assistance and addressing inquiries. The role involves responding to customer concerns, understanding policies, and documenting trip details. Responsibilities Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor Comprehensive understanding of policies and procedures Meet or exceed established performance requirements Document trip authorizations and details including transportation type, pickup times, appointment times and addresses Other duties as required Skills High School Diploma, GED or equivalent Computer literate Excellent customer service skills Ability to operate standard telephone system Must be able to work shifts or flexible work schedules as needed Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.) Successfully pass a pre-employment drug screen Benefits Paid Training provided Work from home will take place after a week and a half in the office Company Overview With its complementary geographic footprint, expertise and service offerings, Transdev offers a unique response to public transport needs. It was founded in 2011, and is headquartered in Issy-les-moulineaux, Ile-de-France, FRA, with a workforce of 10001+ employees. Its website is