Part-Time COO / Operations Manager (Daily Accountability + Execution) 2-3hrs/day

Remote Full-time
Looking for a high-level COO / Operations Manager to run daily operations and ensure every department stays on track.

This is a leadership + accountability role (not admin). You’ll be responsible for making sure tasks move forward daily, deadlines are met, clients are taken care of, and nothing gets stuck inside our systems.

You are the type of person who:

Naturally sees what’s behind and fixes it without being told

Follows up confidently with team members and holds people accountable

Tracks details, deadlines, and deliverables across multiple departments

Escalates issues early (before they become problems)

Keeps operations tight, clean, and organized every day

Is obsessed with execution, client experience, and over-delivery

Can run the back end so the CEO can stay focused on growth

Daily Responsibilities

Review operations daily to confirm all departments are moving forward

Ensure client work is being delivered on time and as promised

Make sure clients/prospects are being rescheduled and followed up properly

Ensure tax returns are progressing and moving to completion

Confirm bookkeeping is completed and financials are being sent out

Confirm payroll is processed correctly and on schedule

Ensure monthly sales tax filings are being completed

Make sure support inbox + general inbox emails are being responded to

Track payments and ensure work is delivered based on what was paid for

Review Asana daily to ensure tasks are updated, assigned, and moving

If tasks are stuck, follow up with the right person and push them forward

Monitor Slack mentions and ensure anything important is escalated properly

Collect KPIs from departments and provide leadership updates

Requirements

Strong operations leadership experience (COO / Ops Director / Project Manager)

Asana experience is required

Excellent communication (Slack + email)

Proactive, organized, and reliable

Comfortable managing multiple departments and following up daily

I take sales calls every day, so I need someone who can keep the business running daily on the back end and escalate anything that needs my attention.

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