Part-Time Client Service Associate (Teller - 20 hours) - Friendswood, TX
About the position
The Part-Time Client Service Associate (Teller) at Amegy Bank is responsible for providing exceptional customer service and full-service banking to clients at the Friendswood financial center. This role involves processing financial transactions, addressing client needs, and promoting bank products to enhance client relationships. The position requires a commitment to compliance with banking regulations and policies while maintaining confidentiality and security of client information.
Responsibilities
Provide full-service banking by accurately processing all financial transactions in a timely manner.
,
Utilize knowledge of available bank products and services to expand and increase client relationships.
,
Identify and address clients' needs by providing a variety of services such as issuing counter checks and conducting account maintenance.
,
Deliver an exceptional customer experience while uncovering bank products or service needs for referrals.
,
Explore, identify, and maximize cross-selling of bank products based on clients' needs.
,
Perform all duties in compliance with laws, regulations, and bank policies and procedures.
,
Resolve client concerns through direct personal action or referral to alternative branch or bank resources.
,
Adhere to the bank's security policies while maintaining confidentiality of bank records and client information.
,
Meet with Branch Service Manager and/or Branch Manager daily to discuss progress in reaching individual and branch goals.
,
Perform other duties as assigned.
Requirements
High school diploma or equivalent.
,
1+ years' experience in banking, cashiering, balancing, customer service, or other directly related experience.
,
Working knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
,
Solid balancing and customer service skills.
,
Cash handling, customer service, and/or sales experience preferred.
,
Experience meeting sales goals and/or sales referral goals preferred.
,
Ability to cross-sell bank products based on client's needs.
,
Strong attention to detail and time management.
,
Proficient in basic computer skills.
Nice-to-haves
Cash handling experience
,
Sales experience
,
Experience in meeting sales goals
Benefits
Medical, Dental and Vision Insurance - START DAY ONE!
,
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
,
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
,
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
,
401(k) plan with company match, Profit Sharing, competitive compensation
,
Mental health benefits including coaching and therapy sessions
,
Tuition Reimbursement for qualifying employees
,
Employee Ambassador preferred banking products
Apply Now
The Part-Time Client Service Associate (Teller) at Amegy Bank is responsible for providing exceptional customer service and full-service banking to clients at the Friendswood financial center. This role involves processing financial transactions, addressing client needs, and promoting bank products to enhance client relationships. The position requires a commitment to compliance with banking regulations and policies while maintaining confidentiality and security of client information.
Responsibilities
Provide full-service banking by accurately processing all financial transactions in a timely manner.
,
Utilize knowledge of available bank products and services to expand and increase client relationships.
,
Identify and address clients' needs by providing a variety of services such as issuing counter checks and conducting account maintenance.
,
Deliver an exceptional customer experience while uncovering bank products or service needs for referrals.
,
Explore, identify, and maximize cross-selling of bank products based on clients' needs.
,
Perform all duties in compliance with laws, regulations, and bank policies and procedures.
,
Resolve client concerns through direct personal action or referral to alternative branch or bank resources.
,
Adhere to the bank's security policies while maintaining confidentiality of bank records and client information.
,
Meet with Branch Service Manager and/or Branch Manager daily to discuss progress in reaching individual and branch goals.
,
Perform other duties as assigned.
Requirements
High school diploma or equivalent.
,
1+ years' experience in banking, cashiering, balancing, customer service, or other directly related experience.
,
Working knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
,
Solid balancing and customer service skills.
,
Cash handling, customer service, and/or sales experience preferred.
,
Experience meeting sales goals and/or sales referral goals preferred.
,
Ability to cross-sell bank products based on client's needs.
,
Strong attention to detail and time management.
,
Proficient in basic computer skills.
Nice-to-haves
Cash handling experience
,
Sales experience
,
Experience in meeting sales goals
Benefits
Medical, Dental and Vision Insurance - START DAY ONE!
,
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
,
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
,
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
,
401(k) plan with company match, Profit Sharing, competitive compensation
,
Mental health benefits including coaching and therapy sessions
,
Tuition Reimbursement for qualifying employees
,
Employee Ambassador preferred banking products
Apply Now