PAID 6-week Call Center Training Program
Encore Employment Enterprise (E3) Call Center Training ProgramAre you 50+ and looking to start or transition into a rewarding career in customer service?Encore Employment Enterprise (E3) offers a PAID 6-week Call Center Training Program designed to help experienced job seekers gain the skills needed for success in the call center and customer service industry.Program OverviewThis interactive training program provides hands-on experience and real-world customer service techniques to prepare participants for call center roles in various industries, including healthcare, retail, financial services, and nonprofit organizations.What You’ll Learn:
Professional phone etiquette and communication skills
Customer service best practices and problem-solving techniques
Computer and software navigation for call center environments
Handling difficult customer interactions with confidence
Workplace professionalism and job readiness coaching
Resume assistance and interview preparation
Job placement assistance upon program completion
Who Can Apply?
Job seekers 50+ interested in customer service or call center careers
Individuals eager to update their technology and customer service skills
Those looking for flexible work opportunities, including remote and in-office roles
Program Details:Duration: 6 weeksLocation: Onsite (online classes start in June)Cost: FREE (Thanks to our funding partners)
Apply for the job now!
Apply Now
Professional phone etiquette and communication skills
Customer service best practices and problem-solving techniques
Computer and software navigation for call center environments
Handling difficult customer interactions with confidence
Workplace professionalism and job readiness coaching
Resume assistance and interview preparation
Job placement assistance upon program completion
Who Can Apply?
Job seekers 50+ interested in customer service or call center careers
Individuals eager to update their technology and customer service skills
Those looking for flexible work opportunities, including remote and in-office roles
Program Details:Duration: 6 weeksLocation: Onsite (online classes start in June)Cost: FREE (Thanks to our funding partners)
Apply for the job now!
Apply Now