Outpatient Medicaid Eligibility Representative

Revenue Group is dedicated to helping patients navigate the Medicaid process. The Outpatient Medicaid Eligibility Representative will assist patients in determining their insurance eligibility through phone interviews and ensure thorough documentation while meeting goals and quality standards.ResponsibilitiesScreening/Interviewing patients for insurance eligibility in outbound dialer environmentProviding thorough, efficient, and accurate documentationThe Outpatient Medicaid Eligibility Representative is responsible for meeting goals and quality standards through efficient and accurate work activitiesSkills1-3 years Dialer call center environment preferred – not required (minimum of 60 calls daily)1-3 years of previous healthcare eligibility experience preferred-not requiredAbility to maintain the highest level of confidentiality, customer service, and knowledge of HIPAAProficient personal computer skills including Microsoft Office – able to type at least 40 WPMThe Outpatient Medicaid Eligibility Screener must have the ability to multi-task and have good time management skillsHigh School Diploma or equivalent (GED)7-year background checkBenefits100% Paid Training401(k) matchingPaid Time off (PTO) – Up to 10 days your first year!8 Paid Holidays – Including your birthday!Referral ProgramEmployee Assistance Program (EAP)Growth & Continued TrainingDental & Vision insuranceHealth insurance (including Long & Short-Term Disability)Life insurance (Company Paid)Company OverviewRevenue Group is a financial services company offering hospital referral services and office services. It was founded in 2003, and is headquartered in Cleveland, Ohio, USA, with a workforce of 201-500 employees. Its website is http://revenuegroup.com.



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