Outbound Customer Service Representative

Position Overview:Docketly is an appearance counsel provider, covering simple creditors rights hearings. We find attorneys to stand-in on short, procedural hearings. We are looking for a team player that can roll up their sleeves and learn from the bottom up, and be able to pick up multiple job duties quickly, and efficiently. We are looking for critical thinkers who are self-starters and are natural born leaders! Key Responsibilities:Learn how we deliver scripted dialogue to schedule attorneys for hearings Learn how the business operates quickly, and be able to make calls frequently. Portray our standards of customer support specialistAbility to meet or exceed specific set goals and metricsDaily stand-up meetings with the teamQualifications:A solutions-focused mindset and ability to work in an environment which demands the ability to identify problems and drive appropriate solutions Excellent verbal and written, organizational, presentation, and communication skillsTechnical savvinessStrong analytic capability - the ability to transform data into insightAbility to function in a fast-paced and innovative environmentAbility to read, write and speak EnglishBeing a Docketly employee means:Comprehensive Medical, Dental Vision Coverage 401K plan with company matchingTransit benefitsExcellent growth opportunitiesStarting Pay: $15.00 to 17.00 per hour People who should apply for our Docketly Support Specialist (Sales):Eager to grow with a scaling businessComfortable in a fast-paced environmentConfident on the phoneLearn to solve problems before they existComfort with high volume workload; not being afraid to "roll up your sleeves"Leverage strategic thinking, influencing and coaching skills.Originally posted on Himalayas

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