Optometry Management EMR Specialist (West Coast - Remote)

Employer Industry: Healthcare Technology Why consider this job opportunity: - Opportunity for career advancement and growth within the organization - Work remotely while supporting practices in PST and MST time zones - Engage in meaningful training and support to enhance practice workflows - Collaborate closely with internal teams to improve system adoption and performance - Chance to make a positive impact on patient care processes and operational efficiency What to Expect (Job Responsibilities): - Provide virtual support for practices during the rollout and ongoing adoption of the Keplr Care System - Reinforce best practices through consistent coaching and modeling during system use - Collaborate with practice leaders to identify areas needing additional coaching or support - Track support sessions and follow-up items to ensure timely resolution of issues - Review practice performance indicators and contribute recommendations for improvement What is Required (Qualifications): - Minimum 3 years of experience working in an optical, optometry, or healthcare practice - Strong verbal and written communication skills with the ability to explain processes clearly - Proficiency with Microsoft Teams, Outlook, Word, Excel, and PowerPoint - Strong attention to detail and ability to manage multiple priorities in a virtual setting - Leadership experience strongly preferred, including roles such as practice manager or trainer How to Stand Out (Preferred Qualifications): - Experience supporting the adoption of new systems, workflows, or team development - Comfortable facilitating virtual sessions and coaching individuals and groups - Able to adapt quickly to change and support teams in dynamic environments #HealthcareTechnology #RemoteWork #CareerGrowth #VirtualSupport #OpticalIndustry