Optional Services Analyst-Remote
Role Summary
Performs a broad range of moderately complex functions that support Cigna's Optional Services Program as well as other payment programs that align with Cigna’s product offerings as directed by supervisor and team leaders. Analyzes and verifies internal consistency, compliance, completeness and arithmetic accuracy of Optional Services and other payments. Assures invoices are being processed in the correct accounting period and in the correct cost center. Maintains tracking for submitted and processed payment through Cigna's OS Input Tool, Central Accounts Payable and other payment applications.
Process end to end optional services and other payments across all Cigna markets and segments as assigned.
Communicate information regarding payments and notifications for client optional services payments and processes.
Maintain tracking for client optional service and other payments.
Interact with external and internal customers regarding all items related to optional services payments and processing.
Perform work within standard operating procedures related to Optional Services and other payments, ensuring compliance and timeliness in alignment with quality and production expectations.
Provide reporting related to optional services and other payments, including the Data Resource Center
Participate in root cause analysis of issues related to optional services and other payments.
Participate in projects related to optional services including application development and other product/process related initiatives.
Qualifications:
Bachelor/Associate’s degree in a related field preferred or at least one year of related experience.
Previous billing or payment experience preferred.
Knowledge of systems such as Excel, Word, Outlook, Cigna's OS Input Tool, Cigna's Central Accounts Payable tool or related financial accounting applications is preferred.
Strong attention to detail.
Strong analytical and problem solving skills.
General knowledge of insurance products, procedures and systems for the optional services functional area is desired.
Prior experience working with matrix partners and external customers is preferred.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 25 - 38 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Apply Now
Performs a broad range of moderately complex functions that support Cigna's Optional Services Program as well as other payment programs that align with Cigna’s product offerings as directed by supervisor and team leaders. Analyzes and verifies internal consistency, compliance, completeness and arithmetic accuracy of Optional Services and other payments. Assures invoices are being processed in the correct accounting period and in the correct cost center. Maintains tracking for submitted and processed payment through Cigna's OS Input Tool, Central Accounts Payable and other payment applications.
Process end to end optional services and other payments across all Cigna markets and segments as assigned.
Communicate information regarding payments and notifications for client optional services payments and processes.
Maintain tracking for client optional service and other payments.
Interact with external and internal customers regarding all items related to optional services payments and processing.
Perform work within standard operating procedures related to Optional Services and other payments, ensuring compliance and timeliness in alignment with quality and production expectations.
Provide reporting related to optional services and other payments, including the Data Resource Center
Participate in root cause analysis of issues related to optional services and other payments.
Participate in projects related to optional services including application development and other product/process related initiatives.
Qualifications:
Bachelor/Associate’s degree in a related field preferred or at least one year of related experience.
Previous billing or payment experience preferred.
Knowledge of systems such as Excel, Word, Outlook, Cigna's OS Input Tool, Cigna's Central Accounts Payable tool or related financial accounting applications is preferred.
Strong attention to detail.
Strong analytical and problem solving skills.
General knowledge of insurance products, procedures and systems for the optional services functional area is desired.
Prior experience working with matrix partners and external customers is preferred.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 25 - 38 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Apply Now