Operations Specialist, Vendor Management

Job Description: • Manage and maintain the subcontractor database, ensuring records are accurate, up to date, and compliant with company standards • Build and nurture strong relationships with subcontractors to support long-term strategic objectives • Oversee the onboarding, evaluation, and management of subcontractors to ensure alignment with performance, compliance, and operational goals • Develop and manage a standardized quote solicitation and bidding process to ensure competitive pricing and timely bid collection • Evaluate vendor bids for compliance, cost-effectiveness, and overall value, present recommendations to internal stakeholders • Negotiate favorable contract terms and review Service Provider Agreements (SPAs) to ensure adequate business protections • Implement and administer a subcontractor assessment and scoring system to measure performance, quality, and capabilities • Collect, analyze, and synthesize stakeholder feedback to identify gaps, risks, and opportunities for improvement • Conduct regular Quarterly Business Reviews (QBRs) with key subcontractors and vendors to align on performance metrics and strategic goals • Conduct ongoing assessments to identify and address gaps within the vendor pool, ensuring readiness for current and future business needs • Research, evaluate, and onboard new subcontractors to expand service capabilities and strengthen the company’s strategic positioning • Provide cost-benefit analyses to highlight opportunities for savings, efficiency, and improved vendor performance • Partner with internal stakeholders to define procurement requirements, business processes, and documentation standards • Support strategic initiatives by developing project plans, mapping workflows, and driving operational process improvements • Maintain accurate operational documentation, prepare efficiency and performance reports, and ensure project milestones are met on schedule • Complete ongoing security awareness training and comply with company policies to the requirements section • Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts • Other duties as assigned Requirements: • 2–4 years of experience in strategic operations, project coordination, or vendor/subcontractor management within a corporate setting • Proven experience with vendor assessment systems, contract negotiation, and compliance management • Strong analytical and organizational skills; able to manage multiple priorities effectively • Experience in bid/proposal creation and vendor evaluation • Skilled in stakeholder communication, feedback gathering, and processing documentation • Knowledge of project management methodologies and tools (e.g., Smartsheet, MS Project, Salesforce, NetSuite) • Adaptability, proactivity, and an inquisitive mindset to solve problems and drive improvements • Integrity, commitment, and a collaborative approach consistent with company values. Benefits: • Unlimited Paid Time Off (PTO) • Incentive compensation plans for all employees • Company-funded 401k contributions • Zero-cost employer-covered health insurance • Annual BYOD (Bring Your Own Device) reimbursement up to $500 • Paid Parental Leave • Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop • Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with! Apply tot his job

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