Operations Project Manager

ABOUT YOU We are looking for an Operations Project Manager who is highly organized to join our Operations team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to drive operational excellence, support company-wide initiatives, enhance efficiency, and manage cross-functional operations to achieve organizational objectives. Strong stakeholder and project management skills are essential. The ability to manage multiple workstreams simultaneously will be key to success in this role. If you're passionate about workflow optimization and strategic planning, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. ABOUT YOU We are looking for an Operations Project Manager who is highly organized to join our Operations team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to drive operational excellence, support company-wide initiatives, enhance efficiency, and manage cross-functional operations to achieve organizational objectives. Strong stakeholder and project management skills are essential. The ability to manage multiple workstreams simultaneously will be key to success in this role. If you're passionate about workflow optimization and strategic planning, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. RESPONSIBILITIES Serve as the liaison between Operations leadership and department leaders across the organization. Lead and implement operations-focused projects, ensuring alignment with the company’s strategic goals; communicate the value and impact to stakeholders across the company. Develop and enforce standards for project tracking, communication, and documentation alongside operations and project management leadership. Create and maintain detailed project timelines, ensuring clear milestones and deliverables for operational initiatives. Proactively identify operational inefficiencies, bottlenecks, or risks and develop solutions. Track and report on operational KPIs and metrics, ensuring consistent performance and continuous improvement. QUALIFICATIONS & SKILLS Bachelor's degree. 5+ years of experience managing operational projects. Strong communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels. Proven experience with project management tools (e.g., Confluence, Jira, Basecamp, G Suite). Adaptable learner who can quickly master new tools and technologies. Strong time-management skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Experience driving operational improvements and implementing best practices. Ability to work both independently and within a collaborative, team-oriented environment. Experience working in a high-growth, ambiguous and entrepreneurial environment. NICE TO HAVE PMP certification or similar (preferred). Prior experience in the gaming or fintech industry is a plus. BENEFITS We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. CRIMINAL HISTORY CONSIDERATION For the Strategic Sourcing Manager, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Credit history check Professional license verification RELEVANCE TO JOB RESPONSIBILITIES The background check is relevant to this position because of the following role responsibilities: Handling sensitive financial information / managing budgets / accessing funds Accessing confidential company data RIGHTS UNDER THE FAIR CHANCE ACT Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected] . By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to [email protected] .