Operations Manager – Century Plaza

Action Property Management is a leading HOA management company serving over 300 communities. The Operations Manager will oversee daily operations, support the General Manager with administrative tasks, community relations, and project management. Responsibilities Responsible for the oversight, training and development of the Loading Dock team members Prepares email blasts, correspondence and other communications with shareholders Retrieves and responds to voicemail and email messages within 24 hours Assists the General Manager with Hotel/Retail event functions, logistics, and other projects Maintains vendor files and insurance certifications Updates the Association's SnapHOA Profile, Action List, Annual Calendar, contracts schedule, calendars, and BuildingLink database Assists in preparing Director's Reports, agendas, notices, and other documents for board and annual meetings Takes meeting minutes Maintains and replenishes office supplies for the loading dock Receives, files, and processes invoices for General Manager approval Verifies invoice accuracy Research past due balances on invoices and statements Assist with annual budget preparation Coordinates deliveries using BuildingLink software and email Manages relationships with contractors and vendors accessing the loading dock Verifies vendors and contractors have current COIs on file before granting access and maintain records through integrated software system Oversees proper trash removal in accordance with operational policies Reviews and understands the Association’s Governing Documents, CC&R’s, and Rules and Regulations Ensures the team is familiar with evacuation and emergency procedures Identifies opportunities to improve operational processes and procedures Performs other duties as assigned by Management Skills Minimum of 1 year of relevant experience Must have a high school diploma or GED equivalent Utilizes Microsoft Word, Excel, PowerPoint, and other PC-based programs for daily duties Excellent verbal and written communication Responsive, flexible attitude with an eagerness to take initiative Ability to plan, organize, and prioritize responsibilities to meet deadlines Ability to work effectively in a team environment and build strong relationships with others Must attend board meetings as needed Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening Property Management and/or hotel experience preferred Benefits Comprehensive benefits package for qualifying employees. Medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. Company Overview Action Property Management is a real estate company provides buying and selling services. It was founded in 1984, and is headquartered in Irvine, California, USA, with a workforce of 501-1000 employees. Its website is