Operations Coordinator

Remote Full-time
Omnicom Production specializes in designing and optimizing content production models to enhance brand growth. The Operations Coordinator plays a crucial role in supporting operational efficiency and data integrity within the resource management function for the Studio Team, ensuring effective use of resource management tools and seamless coordination across teams.ResponsibilitiesSupport studio team members in using Workfront for resource planning and schedulingProvide guidance and training on resource management tools and best practicesEnsure team members are accurately inputting resource data and availability in WorkfrontMonitor that resource information is being consistently and correctly updated across the systemTroubleshoot Workfront issues and escalate technical problems as neededCreate and maintain documentation and resources to support Workfront adoptionAudit and clean up resource data in Workfront on a regular basisIdentify and correct inaccurate, duplicate, or outdated resource informationMaintain data integrity across all resource records and fieldsEnsure studio resource data is current, accurate, and accessibleSupport standardization of data entry and naming conventionsGenerate data quality reports and flag issues for the Resourcing Director reviewTriage resource conflicts and scheduling issues across studio and other teamsIdentify bottlenecks, overlaps, and inefficiencies in resource allocationEscalate complex resource issues to the Resourcing Director with recommendationsFacilitate communication between teams regarding resource availability and needsSupport the pool model by identifying and flagging potential silos in resource allocationCoordinate resource questions and requests from stakeholdersCompile and organize resource data from Workfront for reporting and analysisGenerate routine resource reports and capacity summaries as requestedTrack key resource metrics and performance indicatorsPrepare resource status dashboards and visualizations for leadership reviewAssist with data analysis to support resource planning and forecasting insightsMonitor and report on resource utilization trendsSupport the implementation and refinement of resource management processesMaintain organized documentation of resource procedures and ways of workingHelp identify opportunities to improve resource management processes and Workfront usageDocument and communicate resource management updates and process changesSupport onboarding of new studio team members on resource management proceduresMaintain accurate records of resource data and system changesSupport compliance-related resource documentationEnsure all resource information is properly organized and audit-readySupport the Resourcing Director with compliance and reporting requirementsSkills1-3 years of experience in resource coordination, data management, administrative support, or operations supportStrong proficiency in resource management tools (Workfront experience preferred, or similar project management, resource management software)Excellent organizational and time management skillsStrong attention to detail and commitment to data accuracyExcellent written and verbal communication skillsAbility to work effectively with cross-functional teamsAbility to manage multiple priorities and meet deadlinesProficiency with Microsoft Office (Excel, Word, Outlook)Strong problem-solving and analytical skillsFamiliarity with studio operations, production workflows, or creative environments is a plusCompany OverviewOmnicom Production is a creative agency that offers content development and media production services. It was founded in undefined, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://omnicomproduction.com.

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