Operations Coordinator

This is a remote position.About Teams Squared:We are a team augmentation company dedicated to connecting exceptional remote talent with global organizations.Job Description:We are seeking a Studio Coordinator to support a growing Melbourne-based real estate photography studio. This role serves as the operational hub between clients (real estate agents), on-site photographers, and offshore editing teams, ensuring seamless coordination across all stages of the workflow.This position was previously managed in-house and is now transitioning to a remote setup. The ideal candidate is highly organized, detail-oriented, and proactive, with the ability to manage scheduling, client communication, and post-production coordination in a fast-paced environment.The role requires full-time availability during AEST business hours (9:30am – 5:30pm Melbourne time) and strong communication skills to manage client-facing interactions effectively. Responsibilities:Booking & Scheduling Management

Receive and manage booking requests via email, phone, text, and online forms
Schedule jobs based on photographer availability and location efficiency
Enter bookings into internal systems and coordinate calendar events for photographers
Handle reschedules, cancellations, and last-minute changes efficiently
Client Communication

Act as the first point of contact for client (agent) enquiries and job updates
Send booking confirmations and delivery emails with asset links
Follow up on property access details and special instructions prior to shoot day
Draft property descriptions and copywriting (approximately 1–2 per day)
Post-Production Coordination

Monitor job progress through the editing pipeline
Ensure delivery of final assets within agreed turnaround SLAs
Coordinate with offshore editing teams to manage priorities and urgent requests
Support administrative tasks such as digitizing drone imagery (training provided)
Requirements

Previous experience in a Virtual Assistant, Operations Coordinator, or Administrative role is preferred
Excellent written English communication skills, particularly for client-facing emails and copywriting
Highly organized with strong attention to detail and ability to manage multiple tasks simultaneously
Strong problem-solving skills and ability to adapt in a fast-paced environment
Proficiency in Google Workspace (Calendar, Drive, Gmail)
Tech-savvy with the ability to learn new tools quickly and systems
Proactive, responsive, and able to work independently in a remote environment
Availability to work full-time during AEST business hours (9:30am – 5:30pm Melbourne time) is mandatory
Experience in real estate, photography, or creative/operations coordination is a strong advantage but not essential.



Benefits

Opportunity for 100% remote work.
Competitive compensation package.
Access to tools and systems to support efficient workflow management.
Training provided for all business-specific processes, tools, and standards.
Note: Only shortlisted candidates will be contacted for further discussions.Teams Squared is an equal opportunity employer, valuing diversity and inclusivity.






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