Operations Associate

Gartner is a leading research and advisory company that guides enterprise leaders with actionable insights. The Operations Associate for Learning & Development will focus on the operational and logistical elements of learning programs, ensuring a consistent training experience and supporting the skill development of Gartner associates. Responsibilities Enable a globally consistent training experience through proactive coordination with team members and stakeholders across multiple functions, regions, and geographies Execute a common global standard pertaining to course scheduling and management, course communication, materials preparation, course follow up and reporting Leverage existing technology and tools to run back-end processes for existing programs ensuring they are fit for purpose to deliver programs at scale Maintain and update Learning Portals and supporting materials housed on Intranet or in cloud-based solutions Identify areas for process improvements and collaborate with Operations leadership to implement Support broader global L&D activities and firm wide initiatives Provide LMS support for all programs that may require it Provide excellent front line customer service for new hires, program stakeholders, managers and recruiters relating to all programs supported Support management with operationalization of new programs and ensure currently supported programs maintain best practice and updated processes Skills Bachelor's Degree or equivalent in years of work experience 1 -2 years of HR, training or relevant professional experience Superior problem-solving ability Demonstrated initiative and resourcefulness Strong process/project management skills Excellent prioritization and organizational skills Excellent written and oral communication skills Strong attention to detail Effective time management skills and ability to work well under pressure Intermediate to advanced knowledge of MS Office suite (e.g., Excel, Outlook, PPT) Benefits Generous PTO A 401k match up to $7,200 per year The opportunity to purchase company stock at a discount Company Overview Gartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance. It was founded in 1979, and is headquartered in Stamford, Connecticut, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Gartner has a track record of offering H1B sponsorships, with 51 in 2025, 43 in 2024, 60 in 2023, 66 in 2022, 96 in 2021, 71 in 2020. Please note that this does not guarantee sponsorship for this specific role.