Operations Analyst (International)

Remote Full-time
About PermitFlowPermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market.Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence.We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more.We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale.✅ What You’ll Do: Process Coordination & ComplianceManage Workflows: Oversee the lifecycle of tasks and projects, including gathering information, completing necessary steps, and ensuring submissions or deliverables are properly handled.Ensure Accuracy & Standards: Verify that all required information and documentation meet established guidelines and expectations.Monitor Progress & Follow-Ups: Track the status of ongoing tasks, proactively address delays, and facilitate timely completion.Communication & Customer SupportPoint of Contact: Serve a supporting liaison for stakeholders, providing updates on timelines, requirements, and progress.Communication Responsibilities:Communicate with 3rd parties through phone calls and emailsAddress inquiries and concerns professionallyGenerate reports to keep teams and stakeholders informed.Project & Task ManagementMaintain Workflow Efficiency: Ensure tasks align with established service levels and deadlines.Workspace Organization:Assign and manage access to relevant tools and resources.Adjust timelines and address critical tasks as needed.Keep progress updates current.Support Operations:Assist in transitions and handovers.Contribute to presentations and documentation as needed.Maintain accurate records and reports.Optimization & Continuous ImprovementStreamline Processes: Identify opportunities to improve workflows, remove bottlenecks, and enhance efficiency.Skill Development: Expand knowledge of industry tools and best practices to improve overall effectiveness.✅ What You Need:A fast and reliable internet connection is required. Back up connection is recommended.Laptop or Desktop with no less than 8 GB RAM, minimum of Intel Core i5 processor or equivalent.A quality video camera is recommended for Zoom meetingsNoise cancelling microphone Qualifications & Fit:Excellent Communication: Strong proficiency in English, both written and spoken.Organizational Skills: Ability to manage multiple tasks, deadlines, and team needs efficiently.Time Management: Ability to prioritize tasks effectively, manage multiple projects simultaneously, and meet deadlines consistently.Problem-Solving: Proactive in identifying challenges and implementing effective solutions.Team Collaboration: Strong interpersonal skills to ensure alignment and smooth teamwork.Tech-Savvy: Proficient in project management tools, including AI-driven optimizations.Attention to Detail: Ensures quality control and adherence to project goals.Adaptability: Comfortable navigating a fast-paced environment and handling diverse tasks.Check out this page to listen to what some of our international members have to say about working at PermitFlow!Originally posted on Himalayas

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