Operational Excellence Readiness Coach-Bilingual (Spanish/English)

QAD is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. The Operational Excellence Readiness Coach is responsible for providing coaching and implementation guidance to QAD Redzone customers, ensuring they are prepared for the Connected Teams Coaching and facilitating initial software training during the critical implementation phase.ResponsibilitiesBilingual in English and Spanish is highly preferredProvides QAD Redzone customers with coaching needed to ensure they are ready for the Connected Teams CoachingConducts onsite visits at the end of the project management phase before coachingEnsures signals are wired and visual factory is installed and readyPerforms initial software training and supports the customers’ Practice Team to spread QAD Redzone knowledge widelyFacilitates out brief and provides the internal QAD Redzone team with summaries on key outputs, players, and any risks associatedConfigure and set up QAD Redzone software to match the production process at the manufacturing client siteEnsure that manufacturing data is complete and includes all relevant information, but is not limited to product, equipment information, product run ratesPossess full knowledge of the floor shop environments, workflows, and processes in Food & Beverage and CPG industriesTake steps to support and foster client confidence before the 'go-live' dateMonitor and provide quality control by ensuring automation signals from the plant (photoeyes or machine cycles) come back to the software and provide accurate, real-time data to QAD Redzone for the benefit of the shop floor teamUnderstand and monitor escalation processes for any critical path items or risk points that could result in a delay or unsatisfactory project resultProvide initial QAD Redzone training for management, leads, and shop floor usersOther duties as assignedSkillsFluency in Spanish and English preferredPractice using Overall Equipment Effectiveness (OEE) and its components in driving production results and continuous improvement in a manufacturing environment (preferably food and beverage manufacturing)Ability to plan, organize, and function effectively in a dynamic environment, addressing multiple demands of internal teams and clientsAbility to maintain strong relationships with clients as well as internal teamsStrong written and verbal communication skillsSound judgment and excellent assessment skillsAbility to prioritize tasks to meet critical path deadlinesAdvanced knowledge of MS Office (Word, Excel, Outlook, Power Point)Proficient communicating technical networking, wireless, and software requirementsProgrammable Logic Controller (PLC) experience and familiarity is a plus, but not requiredBA or BS – Relevant fields of study can include and are not limited to: Engineering, Manufacturing, Organizational Leadership/Management, Supply Chain Management, Business ManagementOne Year of experience working in direct hands-on manufacturing-previous roles like Operations Manager, Production Supervisor, and Continuous Improvement Manager, preferably within the food and beverage industryBilingual in English and Spanish is highly preferredBenefitsMedical, dental and vision coverage401(k) plan with company matchShort-term and long-term disability coverageLife insurancePaid-time offParental leaveWell-being programsCompany OverviewQAD offers cloud-based enterprise manufacturing and supply chain solutions. It was founded in 1979, and is headquartered in Miami, Florida, USA, with a workforce of 1001-5000 employees. Its website is http://www.qad.com.



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