Open Jobs Director, Engineering, Digital Experiences
About the position As Director of Engineering – Digital Experiences , you'll be leading Sephora's scaled personalization ecosystem and driving the transition of agentic commerce from pilot to production. The work you do will impact beauty, as you architect innovative, AI-driven digital experiences that shape how millions of clients discover, engage with, and shop for beauty. You'll manage a high-performing, inclusive engineering team that's united in beauty, supported by those who are equally passionate about delivering cutting-edge, personalized digital experiences. Responsibilities • Lead Personalization & Agentic Commerce. Expand personalization coverage, accuracy, and real-time decisioning across all digital touchpoints while scaling AI-driven agentic commerce experiences, including assistants, guided selling, and contextual recommendations. • Architect Scalable Solutions. Design and deliver modular, real-time systems using Azure, React, GraphQL, and Databricks, ensuring technical excellence and production reliability. • Partner Cross-Functionally. Collaborate closely with Product, AI/ML, GenAI, and Marketing teams to improve inference quality, model performance, and enable agentic use cases across customer journeys. • Drive AI-Native Engineering Practices. Champion the adoption of AI-assisted development tools such as Claude Code, fostering a culture of continuous learning, experimentation, and innovation. • Own Business Impact. Drive measurable outcomes across engagement, conversion, average order value (AOV), personalization accuracy, and experimentation velocity. Requirements • 10+ Years of Engineering Experience. Proven leadership in building and scaling digital platforms, with deep expertise in personalization, recommendation systems, or data-driven customer experiences. • Technical Expertise. Hands-on proficiency with modern frontend frameworks (e.g., React, TypeScript, GraphQL), cloud-native architectures, event-driven systems, real-time data pipelines, and AI/ML-enabled solutions such as recommendation engines or GenAI-powered experiences. • AI & GenAI Knowledge. Experience working with AI/ML teams and meaningful exposure to GenAI, large language models (LLMs), or agent-based systems, including hands-on use of AI-assisted development tools. • Leadership & Culture Building. A demonstrated ability to build and lead inclusive, high-performing teams with a strong focus on belonging, diverse perspectives, and a startup mindset that balances speed, innovation, and scalability. • Strategic Vision. The ability to operate as both a hands-on solution engineering leader and a strategic partner, bridging architecture, team leadership, and cross-functional collaboration to deliver measurable business impact. Benefits • The annual base salary range for this position is $253,440.00 - $281,600.00 • The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days. • Caring Community. You’ll collaborate with teammates who are equally passionate about innovating and driving the industry forward – together, united in beauty. • Fulfilling Path. Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills. • Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of. • Health . Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance. • Wealth . We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora. • Balance . You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more. • Growth . Career growth is built into every role, with access to training, development, and tuition reimbursement. • Perks . Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products. • Support . Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.