Online Shoppers for Google Meet Interview
We are looking for people who have had a poor experience while shopping online, especially because the customer service was slow, unhelpful, confusing, or poorly managed.
This is a short 15 minute Google Meet interview. We will ask you a few questions about your real shopping experience, the issue you faced, how customer service handled it, and what made the experience frustrating.
Topics may include delayed deliveries, missing orders, damaged products, wrong items, refunds, returns, order tracking, slow responses, repeated follow ups, unclear answers, unresolved complaints, poor communication, and overall customer frustration.
The session will be recorded for internal research purposes.
Requirements:
Experience shopping online from ecommerce websites or marketplaces
Had at least one poor customer service experience while shopping online
Able to clearly explain what happened and how it was handled
Fluent English communication skills
Comfortable joining a Google Meet call
Comfortable with the session being recorded
Able to share honest feedback
Time: 15 minutes
Payment: $10 through Upwork after completion
This is a short 15 minute Google Meet interview. We will ask you a few questions about your real shopping experience, the issue you faced, how customer service handled it, and what made the experience frustrating.
Topics may include delayed deliveries, missing orders, damaged products, wrong items, refunds, returns, order tracking, slow responses, repeated follow ups, unclear answers, unresolved complaints, poor communication, and overall customer frustration.
The session will be recorded for internal research purposes.
Requirements:
Experience shopping online from ecommerce websites or marketplaces
Had at least one poor customer service experience while shopping online
Able to clearly explain what happened and how it was handled
Fluent English communication skills
Comfortable joining a Google Meet call
Comfortable with the session being recorded
Able to share honest feedback
Time: 15 minutes
Payment: $10 through Upwork after completion