Online Sales Specialist
Job title: Online Sales Specialist in Raleigh, NC at 2020 Companies
Company: 2020 Companies
Job description: Job Type: RegularWork Location: Remote - NC - ESTOverview:The HP Online Sales Specialist is responsible for interacting directly with customers through retailer sites. In this part-time remote position, the online sales specialist will answer questions, attach supplies and upsell products based on the customers’ needs. In this role, it’s imperative to have a keen eye for detail and a customer service attitude. As an HP Online Sales Specialist, you will ensure that all questions asked on a retailer's site either through chat or the designated QA sections are answered. Chat interactions specialize in quickly responding to customer concerns and questions, while positively representing HP through text-based conversations.Candidates applying for this remote role must have a PC with reliable, constant Wi-Fi connection. The ideal candidate will have some experience in the field of technology and customer service. Proper grammar and typing skill are required to excel in this role. Additionally, candidates must show empathy in their messaging and have the ability to handle challenging customer service situations and be able to manage their response accordingly.What's in it for you?
Work remote from home
Paid weekly
Next day pay on-demand with DailyPay
Pay starting at $14.81 per hour based on location and experience
Consistent 20-25 hours work week
Opportunities available for working hours from early morning to late night during the week and on weekends
Paid online training
Technology reimbursement - $50/mo
Product giveaways
Birthday off
Job Description:
Greet all customers in a timely and professional manor utilizing the eCommerce platform
Research and qualify customers for the best solution
Drive sales of all client products on supported retailer sites
Accurately document and report sales
Liaise with client product groups/quality control/other support teams when unable to find relevant information
Provide sales support to the internet channel (increase online sales by focusing on customer's needs)
Completes trainings on product and sales skills on a regular basis through online platforms both self and live
Builds strong partnerships across supporting departments and operations
Additional initiatives as requested
Qualifications:
Must be tech savvy and enjoy working with interactive technology
1 year of experience in sales and customer service is a plus
Requires strong interpersonal and persuasive skills in order to communicate effectively with customers & prospects, as well as ability to overcome objections to close sales
An engaging, outgoing personality and passion for helping customers
Ability to communicate well
Ability to work from home with focus and minimal distractions in this remote position
Ability to operate in a teamwork environment remotely engaging with peers and managers through interaction online and through various platforms
Excellent analytical, decision making and organizational skills
Strong typing capabilities and PC proficiency essential for chat responsibilities
Displays strong multitasking capability to support engaging chat dialogs with concurrent online customers
Strong time management skills with a keen eye for details
Superior client service and demonstrated ability to grow client relationships
Ability to translate client goals and demonstrate value through digital plans
Strong research skills and ability to translate the research to a solid presentation
Must have reliable home PC setup to run online based programs
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.2020 Companies, Inc. is required to comply with the National Labor Relations Act. Therefore, we will recruit and refer any and all applicants without regard to their protected concerted activities, including whether they have been involved in a class-action suit against 2020 Companies, Inc. for alleged violations of labor and employment laws. We acknowledge the right of employees to engage or to refrain from such activities.2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Expected salary: $14.81 per hour
Location: Raleigh, NC
Apply for the job now!
Apply Now
Company: 2020 Companies
Job description: Job Type: RegularWork Location: Remote - NC - ESTOverview:The HP Online Sales Specialist is responsible for interacting directly with customers through retailer sites. In this part-time remote position, the online sales specialist will answer questions, attach supplies and upsell products based on the customers’ needs. In this role, it’s imperative to have a keen eye for detail and a customer service attitude. As an HP Online Sales Specialist, you will ensure that all questions asked on a retailer's site either through chat or the designated QA sections are answered. Chat interactions specialize in quickly responding to customer concerns and questions, while positively representing HP through text-based conversations.Candidates applying for this remote role must have a PC with reliable, constant Wi-Fi connection. The ideal candidate will have some experience in the field of technology and customer service. Proper grammar and typing skill are required to excel in this role. Additionally, candidates must show empathy in their messaging and have the ability to handle challenging customer service situations and be able to manage their response accordingly.What's in it for you?
Work remote from home
Paid weekly
Next day pay on-demand with DailyPay
Pay starting at $14.81 per hour based on location and experience
Consistent 20-25 hours work week
Opportunities available for working hours from early morning to late night during the week and on weekends
Paid online training
Technology reimbursement - $50/mo
Product giveaways
Birthday off
Job Description:
Greet all customers in a timely and professional manor utilizing the eCommerce platform
Research and qualify customers for the best solution
Drive sales of all client products on supported retailer sites
Accurately document and report sales
Liaise with client product groups/quality control/other support teams when unable to find relevant information
Provide sales support to the internet channel (increase online sales by focusing on customer's needs)
Completes trainings on product and sales skills on a regular basis through online platforms both self and live
Builds strong partnerships across supporting departments and operations
Additional initiatives as requested
Qualifications:
Must be tech savvy and enjoy working with interactive technology
1 year of experience in sales and customer service is a plus
Requires strong interpersonal and persuasive skills in order to communicate effectively with customers & prospects, as well as ability to overcome objections to close sales
An engaging, outgoing personality and passion for helping customers
Ability to communicate well
Ability to work from home with focus and minimal distractions in this remote position
Ability to operate in a teamwork environment remotely engaging with peers and managers through interaction online and through various platforms
Excellent analytical, decision making and organizational skills
Strong typing capabilities and PC proficiency essential for chat responsibilities
Displays strong multitasking capability to support engaging chat dialogs with concurrent online customers
Strong time management skills with a keen eye for details
Superior client service and demonstrated ability to grow client relationships
Ability to translate client goals and demonstrate value through digital plans
Strong research skills and ability to translate the research to a solid presentation
Must have reliable home PC setup to run online based programs
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.2020 Companies, Inc. is required to comply with the National Labor Relations Act. Therefore, we will recruit and refer any and all applicants without regard to their protected concerted activities, including whether they have been involved in a class-action suit against 2020 Companies, Inc. for alleged violations of labor and employment laws. We acknowledge the right of employees to engage or to refrain from such activities.2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Expected salary: $14.81 per hour
Location: Raleigh, NC
Apply for the job now!
Apply Now