Online Chat Representative (Live Chat Support)

Remote Full-time
We are looking for a friendly, reliable, and detail-oriented Online Chat Representative/Live Chat Agent to join our customer support team. In this role, you will assist customers through live chat, answering questions, solving problems, and providing excellent service — all from the comfort of your own home. You would be Responding to customer inquiries via live chat in a timely and professional manner,Assist customers with product questions, order issues, and general support,Provide clear, accurate, and helpful information,Troubleshoot issues or escalate complex problems to the appropriate team,Maintain a positive, empathetic, and professional attitude with customers,Keep records of interactions and follow up where necessary

Requirements: Strong written communication skills in English,Basic computer and typing skills,Ability to multitask and manage time effectively,A quiet and reliable workspace,Previous customer service experience is a plus but not required,Positive attitude and problem-solving mindset

What We Offer: WORK FROM HOME flexibility,Paid training,Supportive team and friendly work environment,Opportunities for growth and advancement,Flexible scheduling options

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