Onboarding Program Manager

monday.com is a leading company in the SaaS industry, and they are seeking an Onboarding Program Manager to enhance their onboarding experience for GTM sales teams. The role involves managing logistics for onboarding cohorts, maintaining content, and ensuring alignment across teams to set new hires up for success.ResponsibilitiesLead the "backstage" of onboarding. This includes managing the end-to-end logistics for monthly global onboarding cohorts, including assigning lesson paths, liaising with front line managers and setting up calendars across multiple time zonesAct as the primary point of contact for Enablement Managers and subject matter experts (SMEs) to address questions/feedback about Onboarding sessions and content. Additionally, communicate any updates made to the program and schedule to ensure alignment across all regional Field Enablement teamsKeep our onboarding materials (decks, recordings, playbooks, and LMS modules) up to date with the latest product releases and internal process changesWork closely with regional leads to ensure the global program is localized effectively while maintaining a consistent "monday" experienceAnalyze both Onboarding metrics and business performance metrics to identify trends, share insights with the Global Program Manager, and suggest iterative improvementsAdjust, revamp and develop content within the program as needed, based on strategic direction, business needs and feedbackManage the Onboarding Syllabus and Checklist within monday.com, ensuring accuracy and completenessSkills1-2 years of experience in full cycle Sales roles and/or Sales Enablement adjacent roles in a fast-paced SaaS environment1-2 years of experience in Program Coordination or ManagementExceptional organizational skills and attention to detail. You're the person who catches the typo in a deck or the calendar conflict before it happensStrong written and verbal communication skills, with the ability to influence stakeholders at various levels of seniorityProficiency with LMS platforms, authoring tools like Articulate RISE, Highspot and GongBenefitsCompetitive salary and benefit packageBonus potentialEligibility to take part in the company equity incentive programMonthly stipends for food, wellness, and commuter workFully dedicated learning and development team that provides opportunities for our employees to hone and gain new skillsAward winning work environment - named a 'Best Place to Work' by BuiltIn as well as 'Great Place To Work' certifiedWe foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understandingCompany OverviewOutpace everyone with the best AI work platform. It was founded in 2012, and is headquartered in Tel Aviv, Israel, IL, with a workforce of 1001-5000 employees. Its website is https://www.monday.com.



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