Onboarding Program Manager

Remote Full-time
About Onebrief Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter, and more efficient. We take ownership, seek excellence, and play to win with the seriousness and camaraderie of an Olympic team. Onebrief operates as an all-remote company, though many of our employees work alongside our customers at military commands around the world. Founded in 2019 by a group of experienced planners, today, Onebrief's team spans veterans from all forces and global organizations, and technologists from leading-edge software companies. We've raised $123m+ from top-tier investors, including Battery Ventures, General Catalyst, Insight Partners, and Human Capital, and today, Onebrief is valued at $1.1B. With this continued growth, Onebrief is able to make an impact where it matters most. About the role As Onebrief scales rapidly as a high-growth startup, we're looking for a strategic operator to own and scale our onboarding program across all teams and departments. Many core pieces are already in place; your job is to turn those into a coherent, repeatable program that gives every new hire a clear, consistent experience throughout their first 90 days, when support and connection matter most. You'll be responsible for both the design of the program and its day-to-day execution - turning ideas into concrete plans, schedules, and workflows. You'll work closely with hiring managers, People Ops, IT, Security, and leaders across our remote-first, fully distributed company spanning many time zones. The role may include periodic travel for live onboarding sessions or in-person orientations. About You You are a systems thinker with strong operator instincts. You enjoy designing programs and frameworks, and you're comfortable being the person who makes sure they actually happen. You move easily between high-level questions (What should onboarding look like at scale here?) and practical details (Does this hire have access to the right tools before their first meeting?). You thrive in high-growth, fast-changing environments and bring structure and clarity where things are ambiguous. You're proactive, organized, and reliable; stakeholders trust you to keep cross-functional onboarding workflows running smoothly without overcomplicating them. You care about the human side of onboarding - how quickly people ramp, how connected they feel, and how well they understand the company - and you're thoughtful about how to maintain a high bar for operational excellence in a remote, multi-time zone environment. What you'll do • Lead and continuously improve the onboarding program for a remote-first, globally distributed team • Coordinate core onboarding activities: orientation schedules, key communications, and cross-functional workflows • Partner with hiring managers to create clear, role-specific onboarding plans and expectations across departments • Host or facilitate virtual onboarding sessions and support periodic in-person live sessions • Maintain and refine onboarding resources (guides, checklists, FAQs) so new hires can ramp quickly and independently • Use HR tools and systems to streamline and, where possible, automate onboarding steps and communications • Gather feedback and track onboarding metrics to identify what's working and where to improve • Help design a program that can scale and eventually be supported by additional operators as the company grows What we look for • Around 5 years of experience in onboarding, people operations, program management, or similar roles • Experience both improving existing programs and running them reliably day-to-day • Experience supporting onboarding or people operations in a high-growth startup or similarly fast-scaling environment • Strong project management and organizational skills; you keep moving pieces aligned without over-engineering • Excellent written and verbal communication across time zones and async channels • Comfort using or learning common HR and collaboration tools, and using them to make workflows more efficient • Comfort with rapid growth, evolving needs, and building just enough structure at the right time Notice to Third Party Recruitment Agencies Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief. Apply tot his job
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