Onboarding Engineer

Remote Full-time
About MangomintMangomint is a fast-growing SaaS company on a mission to make every salon and spa more profitable. We are already the highest-rated salon and spa software in the US and Canada with thousands of customers and seek to become the #1 market leader in the coming years.We’re a fully remote, fun, and ambitious team and get together every few months in person. As we grow, we’re looking to attract high-potential individuals who want to be part of a winning team. If that’s you, come join us!About the RoleAs a Onboarding Engineer at Mangomint, you’ll play a critical role in shaping how new users experience our product from day one. You’ll work across both customer-facing onboarding flows and internal tools that help our team onboard new clients more effectively. This is a frontend-heavy role where you’ll partner closely with Product, Design, Marketing, and Customer Success to design intuitive, elegant, and impactful onboarding experiences that improve activation, time-to-value, and retention.You’ll also contribute to our broader frontend codebase, collaborating with other engineers to maintain high standards of quality and performance. Whether you're mid-level and eager to grow or bring deeper experience to the table, this role offers a unique opportunity to own high-impact surface areas and build features that define first impressions of Mangomint.In the Onboarding Engineer role at Mangomint you will:Design and implement user onboarding experiences — from first login through setup, education, and activationCollaborate with Design and Product to create intuitive flows that help new users find value quickly and confidentlyWork with Customer Success and Marketing to build internal tooling and scalable solutions for client onboardingDevelop polished UI using React, TypeScript, and modern CSS/SassOwn the frontend implementation of A/B tests, feature flags, and experiments that improve onboarding KPIsContribute to our frontend architecture, component library, and UX consistencyHelp improve engineering standards, tooling, and practices for frontend developmentTechnologies You Will Work WithFrontend: TypeScript, React, Sass/CSSBackend/REST API: Kotlin/JVM, PostgreSQL, AWS (RDS, SQS, Lambda, EC2/EB)Tooling & Testing: Jest, Cypress, Feature flagging libraries (e.g., LaunchDarkly, Split.io — experience with any is a plus)While experience with our exact stack is helpful, we care more about your engineering skills and your ability to quickly learn and adapt to new technologies.What We’re Looking ForExperience building high-quality user interfaces with modern frontend frameworks (ideally React)Strong product sense and an interest in how UX impacts user behavior and product adoptionExperience collaborating with cross-functional teams — including Product, Design, and Customer SuccessA detail-oriented mindset with a passion for smooth, accessible, and responsive user experiencesAbility to balance speed and quality — shipping thoughtfully, but oftenExperience working on onboarding or lifecycle features is a plus, but not requiredWhat You'll Love About UsHealth, dental, vision, life & LTD insuranceGenerous monthly wellness budget for gym memberships, yoga, etc.Premium subscription to the Calm appOne Medical membershipFlexible and unlimited PTO401k plan available (no matching)Employee stock option programMangomint is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability and genetic information (including family medical history).

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