Onboarding Consultant 12/24

Madwire® is a world-class digital marketing company focused on helping small and medium-sized businesses grow through a powerful platform. The Onboarding Consultant is responsible for facilitating a robust onboarding experience for clients, ensuring they are comfortable with the Marketing 360® platform and managing multiple projects effectively.ResponsibilitiesYou'll provide a delightful onboarding experience to our clientsYou'll successfully manage the timely launch of our clients' websites, when necessaryYou'll specialize in building Websites 360® sites, as well as sites on several e-commerce platformsYou'll manage the initial brand guideline development process for our clientsYou'll collaborate with account managers, graphic designers, web developers, and clients daily through in-person, email, and phone communicationsYou will be responsible for staying organized and setting and maintaining expectations of small to medium business ownersYou will be responsible for managing around 20-30 active projects at a timeSkillsYou enjoy conversing with clients over the phone and through email to establish a first impression that lasts a lifetimeYou are exceptionally organizedYou have a keen eye for design, but don't necessarily have the skillset to create the assets yourselfYou are a fast learner with the ability to pick up on new technologies quickly and efficientlyYou can apply what you learn immediately for the betterment of the clientsYou have some sales abilityYou have a friendly sense of competition, which helps you work well under pressureYou thrive in a busy, high-paced environmentYou like to work with people: clients and teammates make for a fun and collaborative environmentYou are able to tactfully handle confrontationYou are ambitiousYou are able to take and learn from constructive criticism, and apply that feedback to your workYou are able to clearly and concisely express opinions and directionsBenefitsHealthcare coverage is available through UMR.Ancillary coverage options provided by Guardian for dental, vision, life, critical illness, long term disability, and hospital indemnity.Madwire also provides employer paid life and short term disability through Guardian.Madwire offers a 401k plan through Nationwide.Paid Time Off Madwire's PTO policy offers unlimited vacation along with 5 sick days, and 10 paid holidays per year.Company OverviewMadwire® is a technology company that provides business management and marketing software and services for SMBs and franchises. It was founded in 2009, and is headquartered in Fort Collins, Colorado, USA, with a workforce of 501-1000 employees. Its website is http://www.madwire.com.



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