New Business Customer Service Specialist
Zander Insurance is a 100-year-old company experiencing remarkable growth year over year, and they are seeking a New Business Customer Service Specialist to join their team. This role involves assisting clients with life insurance applications, providing proactive communication, and contributing to a supportive team environment focused on professional growth and exceptional service. Responsibilities Assist clients with completing and signing their life insurance applications over the phone, with scheduling their insurance exam and helping them with billing questions Respond to emails and requests for information regarding Zander’s Identify Theft Protection by taking inbound and making outbound calls Apply sales methodologies and problem-solving strategies to best position Zander products and services while providing long-term, individualized solutions to customers Join a supportive team environment focused on professional growth and exceptional service Skills Assist clients with completing and signing their life insurance applications over the phone Schedule insurance exams and help clients with billing questions Respond to emails and requests for information regarding Zander's Identity Theft Protection Take inbound and make outbound calls Apply sales methodologies and problem-solving strategies Provide long-term, individualized solutions to customers Join a supportive team environment focused on professional growth and exceptional service High service aptitude and the heart of a teacher Thrive in a fast-paced environment and are dependable Tech-savvy with the ability to occasionally work from home efficiently Must be a TN resident, within a 50 mile radius of Nashville Ability to commute to Nashville, TN 37209 Benefits 401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Vision insurance Company Overview Zander Insurance provides a wide range of life, disability, home, investments and health insurance services to companies and individuals. It was founded in 1925, and is headquartered in Nashville, Tennessee, USA, with a workforce of 51-200 employees. Its website is