Network Installation Specialist - Master

Remote Full-time
Company Overview:
By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.

Position Overview:
Our By Light team, the premier providers of innovative Information Technology (IT) services and communications support to the Department of Defense and Federal Agencies, is growing. We’re increasing our team to support the US Army Comprehensive Modernization (COMPMOD) program. The program delivers end-to-end EFIS&T services—including survey and design through installation, security, and testing. This work spans NIPR and SIPR networks, Wi-Fi, VoIP, ISP/OSP infrastructure, and voice modernization across all CONUS Army installations. We have openings for a Master Network Installation Specialist that performs highly detailed technical tasks, leads Network Installation Technician field teams in the performance of site activities, and is responsible for designing, deploying, and managing complex IT solutions to meet the organization’s technological needs. This role requires a strong background in system implementation architecture and a deep understanding of various IT infrastructure components.#compmod

Responsibilities:
Planning and completion of complex and detailed technical projects from survey and engineering to site implementationDevelop and maintain high standards of installation and service, and assist with leading, training, and counseling network installation technicians toward high performanceServe as a technical knowledge resource to project managers and field techniciansWork directly with project managers as the first line of communication for the field installation teams supporting the PM’s project(s)Take responsibility for the development and quality assessment of all field deliverables prior to being formally submitted to the SME or project managerMaintain accountability for the task-oriented work efforts of project assigned personnelHelp ensure engineering schedules are met or exceededCollaborate with stakeholders to understand requirements and translate them into comprehensive IT implementation designs TRAINING AND IMPLEMENTATIONLead the implementation and deployment of IT systems, ensuring adherence to project timelines and quality standardsResponsible for physical onsite network surveys to determine the engineering solution for each project assignedResponsible for providing client-site network installations support of hardware, including installation of entire service delivery nodes, as prescribed by Site Engineering Solution (SES) documentationPrepare and provide complex site reports, documents, diagrams and VISIO drawings as required to meet customer deliverable requirements. Train and certify others to develop the same proficiencyProvide input to the field technicians group to assist with the formation of procedural documentation for field tasks - BER testing, platform configurations, deliverables, procedures, etc.Performs configuration of installed technology, which may include cryptographic, MPLS, optical and timing equipment and supporting systems Performs troubleshooting and fault-isolation to bring installed equipment to functional state. Coordinates with network engineers to facilitate installation testing and acceptanceProvide training on completing site surveys to create detailed and accurate site survey reportsHelp assure that team members are adequately trained and equipped with the tools necessary to succeedHelp instill operational and field quality expectations within the base of network installation technicians such that the overall perception of and confidence in By Light site work continues to trend upward ENGINEERING AND FIELD ASSISTANCEIn coordination with Engineering, provide project design support where needed and requested to meet customer objectivesProduces, directs, and leads preparation of Site Engineering Solution (SES) documentation, site survey report (SSR) documentation, site concurrence letters (SCLs), Site Implementation Plan (SIPs), and Indentured Bill of Materials (IBOM)/ Manufacturing Bill of Materials (MBOM) documents, per site specific requirementsAssesses, designs, builds, and documents current site network configuration and user requirements at each site. Interprets SES according to real world conditions encountered at client site and modifies solution/design accordinglyDirects and leads preparation of drawings documenting configuration changes.Performs system-level design and configuration of products including determination of hardware, and other platform specificationsDocuments as-built configuration through redlined SES documentation and produces Completion Reports (CR). Provides oversight and guidance of client-site installation support servicesProvides quality assurance review of all Technical Design Packages. Maintain high standards of installation services, and inspire this in other field techsProvide onsite and remote technical direction in support of system's deployment, configuration, commissioning, and testingMonitor assigned project and task issues, developing resolutions to meet the schedule, quality, and client-satisfaction goals and objectivesProvide onsite direction and assistance during installationsWork with the Project Manager to determine appropriate alternative IBOM materials, when necessary GENERAL ADMINISTRATIVE DUTIESCoordinate with Engineering Management on changes and updates to engineering and technical documentsProvide regular project updates to stakeholders, addressing any potential risks or issuesCoordinate with cross-functional teams to ensure seamless execution of projects from initiation to completion

Required Experience/Qualifications:
7.5+ years of relevant experience as Implementation EngineerExcellent communication and interpersonal skillsStrong skills in Excel, Word, and Visio

Special Requirements/Security Clearance:
Active Secret Clearance; Top Secret preferredMust be able to travel 90% of the time on deployments for both CONUS and potentially OCONUS locations



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