Netflix Customer Service Remote Jobs – (Apply Now) – Indeed Jobs US

Remote Full-time

September 13, 2025
Job SummaryNetflix is hiring remote Customer Service Representatives based in St. Louis, Missouri. This is an entry-level, work-from-home opportunity that welcomes applicants with or without prior experience. If you're a natural communicator and love helping others, this role is designed for you.
Job DescriptionAs a Netflix Customer Service Representative, you’ll assist users through phone, chat, and email platforms. You’ll answer account-related inquiries, resolve technical issues, and ensure users have a seamless streaming experience. The position is fully remote and designed to support individuals looking to build a career from the comfort of their own home.
Company OverviewNetflix is one of the world’s leading entertainment services with over 230 million paid memberships. We believe in delivering an exceptional customer experience, and we’re looking for team members who share that same commitment.
Requirements


No prior customer service experience required


Strong communication and interpersonal skills


Must be self-motivated and able to work independently


Reliable internet connection and quiet workspace


Must be located in or near St. Louis, Missouri


Responsibilities


Provide professional customer support via phone, chat, and email


Assist customers with account, billing, and streaming issues


Follow support scripts and policies to troubleshoot problems effectively


Accurately document issues and escalate when needed


Maintain a calm, positive attitude in all interactions


Benefits


Competitive hourly wage: $19 – $24/hour


Weekly pay


Flexible scheduling (full-time or part-time)


Medical, dental, and vision benefits


Paid time off and sick leave


Company-provided Netflix subscription


Career development and promotion opportunities


How to ApplyClick “Apply Now” on the Netflix Careers Page and search for Customer Service Remote - Missouri. Applications are reviewed on a rolling basis.




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