National Account Manager (Lowes)

Remote Full-time
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The National Account Manager (NAM) – Lowe’s is responsible for leading the strategic growth and profitability of the Lowe’s account, one of the company’s most critical national retail partners. This role owns the end-to-end relationship, driving revenue, market share, and brand presence across Lowe’s stores and digital platforms.

The NAM serves as the primary interface with Lowe’s merchants and cross-functional stakeholders, while coordinating internal teams to deliver best-in-class execution across sales, replenishment, merchandising, and marketing.

Job Duties:
Account Strategy & Growth
Develop and execute a comprehensive account strategy aligned to Lowe’s priorities and category growth plans
Deliver annual sales, margin, and market share targets
Identify opportunities for assortment expansion, pricing optimization, and promotional effectiveness
Lead joint business planning (JBP) with Lowe’s
Customer Relationship Management
Build and maintain strong relationships with merchant, buyers, and cross functional partners.
Serve as the primary point of contact for Lowe’s at a national level
Influence decision-making through data, insights, and category expertise
Merchandising & Category Management
Partner with Lowe’s to optimize: product assortment and lifecycle management, shelf placement (planograms) and in-store execution, new product introductions and resets
Leverage POS data and analytics to drive category insights and recommendations
Sales Execution & Forecasting
Develop accurate sales forecasts and demand plans in collaboration with internal and Lowe’s teams
Monitor and analyze performance vs. forecast, identifying risks and opportunities
Cross-Functional Leadership
Collaborate internally with: Supply Chain, Demand Planning, Marketing, and finance
Ensure alignment and execution of account priorities across all functions
Operational Excellence
Manage: Pricing strategy and margin performance, RFPs, contracts, and terms of sale, Issue resolution (inventory, service, product concerns)
Ensure on-time delivery, in-stock performance, and service levels meet Lowe’s expectations

Minimum Qualifications:
Education

Bachelor’s degree in Business, Marketing, Supply Chain, or related field

Experience
5 years of experience in National or key account management
5 years of experience in Retail sales (big-box preferred, Lowe’s or Home Depot highly preferred)
Proven track record managing large national retail accounts
Experience working directly with merchant teams and retail buyers

Knowledge/Skills/Abilities:
Strong commercial and financial acumen
Advanced negotiation and influencing skills
Data-driven decision making (POS, syndicated data, forecasting tools)
Executive-level communication and presentation skills
Ability to operate cross-functionally in a fast-paced environment

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
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