NAM Operational Continuous Improvement Specialist
Location:
Raleigh, North Carolina, United States
Job ID:
R0129859
Date Posted:
2026-05-18
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
Quality Management
Job Schedule:
Full time
Remote:
Yes
Job Description:
NAM Operational Continuous Improvement Specialist
The Opportunity
In this role, you will help establish and sustain a continuous improvement culture across Hitachi Energy’s North America Service organization. You will work across multiple regions, HUBs, and functional teams to support both short‑term performance improvements and long‑term operational maturity. The focus of this position is on deploying Lean and continuous improvement methods that improve quality, reduce waste, and create transparency around how work is performed and measured.
You will partner closely with Quality, Operations, Business Process, and functional stakeholders to review performance indicators, investigate gaps, and support actions that strengthen service delivery. The role involves coordinating improvement initiatives across diverse teams, assessing Lean maturity, coaching others on Lean practices, and supporting leadership routines that connect daily performance to broader business priorities. By helping standardize processes where appropriate and supporting KPI‑based reviews, your work contributes to measurable improvements in service execution and the reliability of power grid operations.
How You’ll Make an Impact
Act as a change agent promoting a continuous improvement culture focused on waste elimination across the North America Services organization
Apply Lean and continuous improvement methods and tools, including Daily Management, Leadership Standard Work, Value Stream or Process Mapping, 5S, and Kaizen
Work with Quality, Operations, and Business Process teams to review KPIs and support actions addressing performance deviations
Identify opportunities for process standardization while balancing global alignment with regional needs
Implement and support Leadership Standard Work and Daily Management routines for KPI reporting and business reviews, with a focus on SQDIC
Assess Lean maturity across the organization and identify opportunities to strengthen Lean capabilities
Coach teams and people as they develop their continuous improvement skills and apply Lean practices
Coordinate cross‑functional leaders and teams to develop, manage, and facilitate cost‑out and productivity initiatives
Nominate, plan, and support Kaizen events aligned to the needs of the Services organization
Collaborate with global continuous improvement stakeholders to support Lean deployment strategies
Support the integration, harmonization, and digitization of processes across the organization
Partner with leadership to align improvement priorities with financial goals, including tracking and reporting of productivity and savings
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Your Background
Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
Bachelor’s or Master’s degree in Business Administration, Engineering, Operations Management, or a related field, with 5+ years of experience working with Lean operating or management systems and continuous improvement initiatives
L6S Green Belt or Lean Practitioner certification
Experience supporting cross‑functional teams and subject matter professionals, preferably within energy, technology, or industrial environments
Demonstrated ability to manage improvement projects, communicate effectively, and work with performance data
Willingness to travel within the United States and Canada as needed to support initiatives
Experience with SAP or Relex is beneficial
More About Us
At Hitachi Energy, you will have the opportunity to apply and grow your continuous improvement skills while working with teams that support complex service operations in the power and energy sector.
Opportunities to work on innovative technologies that shape the future of energy
A collaborative environment with experienced professionals across the power industry
Access to learning platforms and career development programs
Competitive health and retirement benefits
Paid leave and flexible work arrangements
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Apply To This Job
Raleigh, North Carolina, United States
Job ID:
R0129859
Date Posted:
2026-05-18
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
Quality Management
Job Schedule:
Full time
Remote:
Yes
Job Description:
NAM Operational Continuous Improvement Specialist
The Opportunity
In this role, you will help establish and sustain a continuous improvement culture across Hitachi Energy’s North America Service organization. You will work across multiple regions, HUBs, and functional teams to support both short‑term performance improvements and long‑term operational maturity. The focus of this position is on deploying Lean and continuous improvement methods that improve quality, reduce waste, and create transparency around how work is performed and measured.
You will partner closely with Quality, Operations, Business Process, and functional stakeholders to review performance indicators, investigate gaps, and support actions that strengthen service delivery. The role involves coordinating improvement initiatives across diverse teams, assessing Lean maturity, coaching others on Lean practices, and supporting leadership routines that connect daily performance to broader business priorities. By helping standardize processes where appropriate and supporting KPI‑based reviews, your work contributes to measurable improvements in service execution and the reliability of power grid operations.
How You’ll Make an Impact
Act as a change agent promoting a continuous improvement culture focused on waste elimination across the North America Services organization
Apply Lean and continuous improvement methods and tools, including Daily Management, Leadership Standard Work, Value Stream or Process Mapping, 5S, and Kaizen
Work with Quality, Operations, and Business Process teams to review KPIs and support actions addressing performance deviations
Identify opportunities for process standardization while balancing global alignment with regional needs
Implement and support Leadership Standard Work and Daily Management routines for KPI reporting and business reviews, with a focus on SQDIC
Assess Lean maturity across the organization and identify opportunities to strengthen Lean capabilities
Coach teams and people as they develop their continuous improvement skills and apply Lean practices
Coordinate cross‑functional leaders and teams to develop, manage, and facilitate cost‑out and productivity initiatives
Nominate, plan, and support Kaizen events aligned to the needs of the Services organization
Collaborate with global continuous improvement stakeholders to support Lean deployment strategies
Support the integration, harmonization, and digitization of processes across the organization
Partner with leadership to align improvement priorities with financial goals, including tracking and reporting of productivity and savings
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Your Background
Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
Bachelor’s or Master’s degree in Business Administration, Engineering, Operations Management, or a related field, with 5+ years of experience working with Lean operating or management systems and continuous improvement initiatives
L6S Green Belt or Lean Practitioner certification
Experience supporting cross‑functional teams and subject matter professionals, preferably within energy, technology, or industrial environments
Demonstrated ability to manage improvement projects, communicate effectively, and work with performance data
Willingness to travel within the United States and Canada as needed to support initiatives
Experience with SAP or Relex is beneficial
More About Us
At Hitachi Energy, you will have the opportunity to apply and grow your continuous improvement skills while working with teams that support complex service operations in the power and energy sector.
Opportunities to work on innovative technologies that shape the future of energy
A collaborative environment with experienced professionals across the power industry
Access to learning platforms and career development programs
Competitive health and retirement benefits
Paid leave and flexible work arrangements
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Apply To This Job