(Multiple) Senior Instructional Designer – FinTech (Contract, Remote)
(Multiple) Senior Instructional Designer – FinTech (Contract, Remote) CapeTalent isn’t your average staffing agency. We connect AI-forward Learning & Development professionals with Fortune 100 companies who are shaping the future. Contract Details • Duration: 6 months (high probability of extension) • Start Date: December 2025 • Hours: 40 hrs/week • Location: 100% Remote (U.S. candidates only) • Schedule: 9–5pm EST/CST/MST/PST with daily Slack communication • Rate: $55-$65hr (C2C or 1099), based on experience • Laptop Provided • Portfolio REQUIRED for consideration About the Contract This contract supports a global FinTech leader, where you’ll design training that empowers customer support agents and experts to confidently navigate cutting-edge financial tools. If you love blending technical problem-solving, AI workflows, product simulations, and fast-paced creativity, this is the perfect mission for you. About the Role You’re not here to make boring corporate courses. You’re here to build engaging, smart, technically sharp learning experiences that feel more like short-form content than traditional eLearning but with the rigor needed to support a complex FinTech ecosystem. You’ll design modular learning paths, build interactive simulations, and create AI-enhanced scenarios that help agents master real-world workflows. Bonus: you get to use internal innovation tools that generate JavaScript for open-response evaluations. This is a deeply hands-on production role. You’ll dive into complex Storyline files, reverse-engineer logic, and build new interactions that bring training to life. If you’re the kind of ID who loves figuring things out, moving fast, and experimenting with new tech… you’re going to thrive. What You’ll Do Build Technical Learning That Makes the Complex Simple • Design end-to-end learning journeys for advanced financial tools. • Break down complex processes into clean, intuitive, agent-friendly training. • Create learning that’s logic-driven, scenario-based, and truly practice first. Build Next-Level Simulations & Interactions • Develop immersive simulations using advanced Storyline. • Work confidently with layers, triggers, conditions, xAPI, and JavaScript. • Take existing Storyline files and upgrade, extend, or re-engineer them. Use AI as a Production Accelerator • Use AI tools (Gemini) to generate scripts, scenarios, prompts, storyboards, assessments. • Iterate prompts to refine outputs. • Use internal AI tools to generate JavaScript evaluation logic. Collaborate Like a Product Team, Not a Traditional L&D Team • Partner with SMEs, Product, Engineering, and Technical Leaders. • Perform content audits and identify reuse opportunities. • Align training with product launches, customer insights, and new workflows. ⚡ Own Your Projects With Confidence • Manage your own deadlines. • Adapt quickly, work independently, and thrive in ambiguity. • Deliver polished work fast without needing layers of approval. What We’re Looking For • 7+ years of Instructional Design experience. • Advanced Storyline expertise (conditions, triggers, layers, xAPI, JavaScript). • Experience with technical, software, or SaaS training. • Strong content writing + scenario/walkthrough creation. • Comfortable using AI in daily workflow. • Ability to jump in, figure things out, and self-solve. • Bonus Points For FinTech or financial services experience. • Synthesia, 7Taps, and other modern authoring tools. • JavaScript awareness or willingness to learn. • Call center or customer support training experience. ✨ Why This Role Feels Different Because this is not “make a 20-slide course.” This is build smart, modern, interactive, AI-infused learning that supports a massive global product ecosystem. Your work directly helps agents solve problems for millions of users. This is a space where: • Creativity matters • Technical depth matters • AI-enhanced workflows matter • Independence is valued • Speed is rewarded • And the content you build actually gets used Ready to Build the Future of FinTech Training? Apply now and include your portfolio link so we can see your magic in action. Apply tot his job