Multi-Line Claim Adjuster (Auto, PD, GL, BI) - Remote
Overview:
Multi-Line Liability Claim Representative IILocation: Fully RemoteSchedule: Monday–Friday, 8:00 AM – 4:30 PM CSTSalary Range: $55,000 – $75,000 annuallyEmployment Type: Full-Time Build Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.Job Summaryhe Multi‑Line Liability Claim Representative II is responsible for the investigation, evaluation, and resolution of commercial liability claims across multiple client accounts and jurisdictions. This role manages a diverse desk that includes Commercial Auto, General Liability, and Municipal claims handling matters involving bodily injury, property damage, and litigation. This is a remote position supporting a national claim portfolio within a fast‑paced TPA environment. The role requires independent judgment, strong technical claim knowledge, and the ability to manage litigation, negotiations, and client expectations while maintaining compliance with CCMSI standards and service commitments.
Responsibilities:
Investigate multi‑line liability claims involving bodily injury, property damage, and litigationDetermine coverage, liability, and damages in accordance with policy terms and applicable lawsHandle claims across Commercial Auto, General Liability, Municipal, and Garage Keepers programsEstablish and manage claim strategy from initial report through resolutionReview, evaluate, and negotiate medical, legal, and miscellaneous invoicesNegotiate settlements directly with claimants, attorneys, and vendorsSelect, assign, and oversee defense counsel on litigated claimsMonitor subrogation potential and coordinate recovery effortsIdentify and manage excess carrier reporting requirementsMaintain accurate, timely, and well‑documented claim filesCommunicate proactively with clients, insureds, attorneys, and internal partnersEnsure compliance with CCMSI service standards, client handling instructions, and quality benchmarks
Qualifications:
Required Qualifications 3+ years of liability claims handling experienceStrong working knowledge of bodily injury, property damage, and litigation processesExperience handling commercial liability claimsAbility to manage a multiple‑account desk independentlyActive adjuster license in designated home stateStrong written and verbal communication skillsExcellent organizational and prioritization abilitiesAbility to work independently while collaborating with a remote national teamProficiency with Microsoft Office (Word, Excel, Outlook) Preferred Skills & ExperienceExperience in a TPA environmentCommercial claims handling backgroundLitigation management experienceExperience working with municipal accountsPublic speaking or client‑facing presentation experienceBilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required. Why You’ll Love Working Here 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first yearComprehensive benefits: Medical, Dental, Vision, Life, and Disability InsuranceRetirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)Career growth: Internal training and advancement opportunitiesCulture: A supportive, team-based work environment How We Measure Success At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by: Quality claim handling – thorough investigations, strong documentation, well-supported decisionsCompliance & audit performance – adherence to jurisdictional and client standardsTimeliness & accuracy – purposeful file movement and dependable executionClient partnership – proactive communication and strong follow-throughProfessional judgment – owning outcomes and solving problems with integrityCultural alignment – believing every claim represents a real person and acting accordinglyThis is where we shine, and we hire adjusters who want to shine with us. Compensation & ComplianceThe posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay. CCMSI offers a comprehensive benefits package, which will be reviewed during the hiring process. Please contact our hiring team with any questions about compensation or benefits. Visa Sponsorship:CCMSI does not provide visa sponsorship for this position. ADA Accommodations:CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance or accommodation, please contact our team. Equal Opportunity Employer:CMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws. Our Core Values At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who: Lead with transparency We build trust by being open and listening intently in every interaction. Perform with integrity We choose the right path, even when it is hard. Chase excellence We set the bar high and measure our success. What gets measured gets done. Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own. Win together Our greatest victories come when our clients succeed. Ready to make a difference in a dynamic, employee-owned company? Apply today and bring your expertise to a team that values your contribution. #ClaimsJobs #RemoteWork #InsuranceCareers #TPAJobs #LiabilityClaims #CommercialAuto #GeneralLiability #MunicipalClaims #LitigationSupport #AdjusterLife #HiringNow #CareerGrowth #WorkFromHome #ClaimsAdjuster #JoinOurTeam #CCMSICareers #EmployeeOwned #ESOP #GreatPlaceToWorkCertified #LI-Remote #IND123
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Multi-Line Liability Claim Representative IILocation: Fully RemoteSchedule: Monday–Friday, 8:00 AM – 4:30 PM CSTSalary Range: $55,000 – $75,000 annuallyEmployment Type: Full-Time Build Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.Job Summaryhe Multi‑Line Liability Claim Representative II is responsible for the investigation, evaluation, and resolution of commercial liability claims across multiple client accounts and jurisdictions. This role manages a diverse desk that includes Commercial Auto, General Liability, and Municipal claims handling matters involving bodily injury, property damage, and litigation. This is a remote position supporting a national claim portfolio within a fast‑paced TPA environment. The role requires independent judgment, strong technical claim knowledge, and the ability to manage litigation, negotiations, and client expectations while maintaining compliance with CCMSI standards and service commitments.
Responsibilities:
Investigate multi‑line liability claims involving bodily injury, property damage, and litigationDetermine coverage, liability, and damages in accordance with policy terms and applicable lawsHandle claims across Commercial Auto, General Liability, Municipal, and Garage Keepers programsEstablish and manage claim strategy from initial report through resolutionReview, evaluate, and negotiate medical, legal, and miscellaneous invoicesNegotiate settlements directly with claimants, attorneys, and vendorsSelect, assign, and oversee defense counsel on litigated claimsMonitor subrogation potential and coordinate recovery effortsIdentify and manage excess carrier reporting requirementsMaintain accurate, timely, and well‑documented claim filesCommunicate proactively with clients, insureds, attorneys, and internal partnersEnsure compliance with CCMSI service standards, client handling instructions, and quality benchmarks
Qualifications:
Required Qualifications 3+ years of liability claims handling experienceStrong working knowledge of bodily injury, property damage, and litigation processesExperience handling commercial liability claimsAbility to manage a multiple‑account desk independentlyActive adjuster license in designated home stateStrong written and verbal communication skillsExcellent organizational and prioritization abilitiesAbility to work independently while collaborating with a remote national teamProficiency with Microsoft Office (Word, Excel, Outlook) Preferred Skills & ExperienceExperience in a TPA environmentCommercial claims handling backgroundLitigation management experienceExperience working with municipal accountsPublic speaking or client‑facing presentation experienceBilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required. Why You’ll Love Working Here 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first yearComprehensive benefits: Medical, Dental, Vision, Life, and Disability InsuranceRetirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)Career growth: Internal training and advancement opportunitiesCulture: A supportive, team-based work environment How We Measure Success At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by: Quality claim handling – thorough investigations, strong documentation, well-supported decisionsCompliance & audit performance – adherence to jurisdictional and client standardsTimeliness & accuracy – purposeful file movement and dependable executionClient partnership – proactive communication and strong follow-throughProfessional judgment – owning outcomes and solving problems with integrityCultural alignment – believing every claim represents a real person and acting accordinglyThis is where we shine, and we hire adjusters who want to shine with us. Compensation & ComplianceThe posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay. CCMSI offers a comprehensive benefits package, which will be reviewed during the hiring process. Please contact our hiring team with any questions about compensation or benefits. Visa Sponsorship:CCMSI does not provide visa sponsorship for this position. ADA Accommodations:CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance or accommodation, please contact our team. Equal Opportunity Employer:CMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws. Our Core Values At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who: Lead with transparency We build trust by being open and listening intently in every interaction. Perform with integrity We choose the right path, even when it is hard. Chase excellence We set the bar high and measure our success. What gets measured gets done. Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own. Win together Our greatest victories come when our clients succeed. Ready to make a difference in a dynamic, employee-owned company? Apply today and bring your expertise to a team that values your contribution. #ClaimsJobs #RemoteWork #InsuranceCareers #TPAJobs #LiabilityClaims #CommercialAuto #GeneralLiability #MunicipalClaims #LitigationSupport #AdjusterLife #HiringNow #CareerGrowth #WorkFromHome #ClaimsAdjuster #JoinOurTeam #CCMSICareers #EmployeeOwned #ESOP #GreatPlaceToWorkCertified #LI-Remote #IND123
Apply Now