Mortgage Network Compliance Supervisor
Mortgage Network Compliance Supervisor (Remote)
We are seeking a Mortgage Supervisor with a strong knowledge of, and experience of, supporting brokers to achieve CAS, & maintaining CAS, along with file reviewing process & regulations to join our growing team in the UK.
The successful candidate will play a crucial role in overseeing and maintaining competence with regulatory requirements governing mortgage lending activities. With a focus on integrity and attention to detail, this individual will safeguard the interests of our clients and uphold the reputation of our organisation.
This role is a full time, permanent position working remotely from home.
Key Responsibilities
Working with the Compliance Manager to:
Support an adviser to achieve Competent Adviser StatusSupport the advisers to maintain Competent Adviser StatusTraining and Education - get involved with the Induction training of both mortgage & equity release advisersIncrease awareness & compliance regulations of Equity ReleaseQuality Assurance and Monitoring - complete business standards reviews and observationsComplete reviews of mortgage, insurance and equity release cases, provide feedback on risks, shortfalls or potential fraud for adviser actionUndertake 121 meetings ensuring all KPIs are being met by the adviserDeal with adviser queries by phone/emailMonitor AR CPD records and provide feedbackReview sales promotions and documentation and provide feedback/guidance as requiredPoint of contact for customer complaintsIdentify potential process/systems/documents improvements
Our ideal candidate:
Knowledge of FCA regulatory requirementsExperience of supervising a team of mortgage advisersKnowledge and experience of mortgage/protection/equity release file reviewing process and requirementsCeMAP (essential)CeRER (desirable)Coaching and mentoring skillsAble to handle difficult conversationsExperience of handling customer complaintsPlanning and organisation skillsCoaching and monitoring skills
Apply Now
We are seeking a Mortgage Supervisor with a strong knowledge of, and experience of, supporting brokers to achieve CAS, & maintaining CAS, along with file reviewing process & regulations to join our growing team in the UK.
The successful candidate will play a crucial role in overseeing and maintaining competence with regulatory requirements governing mortgage lending activities. With a focus on integrity and attention to detail, this individual will safeguard the interests of our clients and uphold the reputation of our organisation.
This role is a full time, permanent position working remotely from home.
Key Responsibilities
Working with the Compliance Manager to:
Support an adviser to achieve Competent Adviser StatusSupport the advisers to maintain Competent Adviser StatusTraining and Education - get involved with the Induction training of both mortgage & equity release advisersIncrease awareness & compliance regulations of Equity ReleaseQuality Assurance and Monitoring - complete business standards reviews and observationsComplete reviews of mortgage, insurance and equity release cases, provide feedback on risks, shortfalls or potential fraud for adviser actionUndertake 121 meetings ensuring all KPIs are being met by the adviserDeal with adviser queries by phone/emailMonitor AR CPD records and provide feedbackReview sales promotions and documentation and provide feedback/guidance as requiredPoint of contact for customer complaintsIdentify potential process/systems/documents improvements
Our ideal candidate:
Knowledge of FCA regulatory requirementsExperience of supervising a team of mortgage advisersKnowledge and experience of mortgage/protection/equity release file reviewing process and requirementsCeMAP (essential)CeRER (desirable)Coaching and mentoring skillsAble to handle difficult conversationsExperience of handling customer complaintsPlanning and organisation skillsCoaching and monitoring skills
Apply Now