Mortgage Loan Processor
The elevator pitch
Tomo is growing our mortgage operations team, and were looking for our next GOAT! A Mortgage Loan Processor leverages established guidelines to ensure loan applications are accurate, and include compliant supporting documentation.
Our teams ultimate goal is to work closely and collaboratively to achieve on-time closings, while building a memorable experience for our customers.. We are looking for resourceful Processors with proactive pipeline management skills and excellent intuition about customer experience and needs. The ideal candidate for this role gets excited about moving quickly, using technology, innovating, and being around customer-centric teammates.
This role is based in our office Monday- Wednesday, and is remote optional on Thursdays and Fridays. This role is based in Seattle, WA, Stamford, CT or Detroit, MI.
You will
Serve as the primary relationship manager and point of contact for the customer from rate lock to close, collaborating with other functions to make this happen
Perform all processing, pre-underwriting, and pre-closing tasks required to proactively manage mortgage loan files from receipt in processing to final disposition
Verify accuracy and adherence to investor guidelines of all documents required for a complete submission to Underwriting (including appraisal and title)
Collaborate with the agent to obtain necessary documentation (if needed) for approval and keep him or her informed of the status of the application
Use Tomo's tools to proactively communicate with the customer and keep them informed throughout the loan process
Consistently meet target service level objectives
Initiate follow-up phone calls to members and third parties to obtain necessary loan documentation, title, credit and/or collateral information
Meet stated objectives for quality submissions to Underwriting
Maintain proactive review of pipeline to ensure that rate locks do not expire
Coordinate closings with all parties and assists with post-closing follow-up, as necessary
Identify opportunities for process improvements and serves as a project resource in the implementation of system enhancements or process improvements
When Closing Disclosure is sent to customer, offer option to review and answer questions
Youll need
Understanding of the mortgage lending process
Ability to handle multiple purchase applications simultaneously in a fast paced environment - On time close is very important to us!
Strong written and verbal communication with a phone-first mentality
Strong performance in team environments
Detail orientation with a strong focus on quality
Superior customer centricity
You may also have the extras
Bachelors Degree
2+ years experience of mortgage loan processing specifically purchase transactions
Ability to obtain and maintain NMLS registration
Byte Experience
Non-QM and broker experience/knowledge
Apply Now
Tomo is growing our mortgage operations team, and were looking for our next GOAT! A Mortgage Loan Processor leverages established guidelines to ensure loan applications are accurate, and include compliant supporting documentation.
Our teams ultimate goal is to work closely and collaboratively to achieve on-time closings, while building a memorable experience for our customers.. We are looking for resourceful Processors with proactive pipeline management skills and excellent intuition about customer experience and needs. The ideal candidate for this role gets excited about moving quickly, using technology, innovating, and being around customer-centric teammates.
This role is based in our office Monday- Wednesday, and is remote optional on Thursdays and Fridays. This role is based in Seattle, WA, Stamford, CT or Detroit, MI.
You will
Serve as the primary relationship manager and point of contact for the customer from rate lock to close, collaborating with other functions to make this happen
Perform all processing, pre-underwriting, and pre-closing tasks required to proactively manage mortgage loan files from receipt in processing to final disposition
Verify accuracy and adherence to investor guidelines of all documents required for a complete submission to Underwriting (including appraisal and title)
Collaborate with the agent to obtain necessary documentation (if needed) for approval and keep him or her informed of the status of the application
Use Tomo's tools to proactively communicate with the customer and keep them informed throughout the loan process
Consistently meet target service level objectives
Initiate follow-up phone calls to members and third parties to obtain necessary loan documentation, title, credit and/or collateral information
Meet stated objectives for quality submissions to Underwriting
Maintain proactive review of pipeline to ensure that rate locks do not expire
Coordinate closings with all parties and assists with post-closing follow-up, as necessary
Identify opportunities for process improvements and serves as a project resource in the implementation of system enhancements or process improvements
When Closing Disclosure is sent to customer, offer option to review and answer questions
Youll need
Understanding of the mortgage lending process
Ability to handle multiple purchase applications simultaneously in a fast paced environment - On time close is very important to us!
Strong written and verbal communication with a phone-first mentality
Strong performance in team environments
Detail orientation with a strong focus on quality
Superior customer centricity
You may also have the extras
Bachelors Degree
2+ years experience of mortgage loan processing specifically purchase transactions
Ability to obtain and maintain NMLS registration
Byte Experience
Non-QM and broker experience/knowledge
Apply Now