Mortgage Fulfillment Specialist - RFA Mortgage Corporation - Canada West

RFA Mortgage Corporation is a leading Canadian-owned real estate firm specializing in Prime lending. The Mortgage Fulfillment Specialist will support the underwriting and credit decision process by reviewing required documentation and ensuring adherence to corporate guidelines while maintaining communication with all parties involved.ResponsibilitiesReview, verify, and validate required underwriting documentation with a strong emphasis on knowledge of income, down payment and property documentation. The incumbent will ensure that documentation adheres to corporate guidelinesWorking closely with mortgage underwriters and mortgage funders to identify and address inconsistencies when reviewing documentation against mortgage applicationAssists with managing an assigned pipeline to ensure timely progression while maintaining accuracy and completelyCreates and maintains clear, concise and complete notesComplete employment verifications with sound due diligenceCorrect data entry errors based on documentation and information received during the file reviewExpected to keep lines of communication open with all parties involved, including the underwriter, funder, broker, etcResponsible for escalating any inaccuracies, issues, or items that are incomplete or potentially present risk to the Company. Any documentation issues are to be managed according to Company guidelines which can include escalating to the underwriter or management for sign offHave a keen sense of fraud awareness to protect the business from financial loss, reputational risk and compliance riskCommunicate with internal contacts (management, underwriters and funders) to ensure transactions are processed in a timely and efficient manner to meet deadlinesMaintain direct contact with mortgage originators via updates specific to the application from fulfillment through to closingSolution-oriented and can operate in a high-paced work environmentSend completed files to Quality Control and Funding in a timely manner for review while maintaining strong compliance results on monthly auditsKeep up to date with corporate guidelines, policies and proceduresSkillsPrevious experience with mortgage products, specifically in relation to documentation review, customer service, administration processes, funding, and legal documentation an assetGeneral Knowledge of basic accounting principles would be helpfulConcise attention to detail and the tenacity to complete the task properlyStrong computer skills, including a high level of proficiency with Microsoft Office and Excel products and the ability to learn new systems quicklyExcellent interpersonal, communication and customer service skillsManage multiple priorities while maintaining a high level of quality on all deliverablesBenefitsHealth & Dental CareVision CareRRSP MatchHealth & Wellness SpendVacation & Personal DaysHybrid working environmentCompany OverviewSTRONG FINANCIAL ROOTS. WHERE IT BEGAN. It was founded in undefined, and is headquartered in Toronto, Ontario, CA, with a workforce of 51-200 employees. Its website is https://rfa.ca/.



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