Mortgage Consultant – Outbound Team

Remote Full-time
Job Description:
• Originate purchase and refinance loans by responding to company-provided leads via phone in a timely manner
• Engage with consumers, determine their needs, and offer the appropriate products
• Manage a loan pipeline from application to closing, collaborating with underwriting, processing, and other teams
• Obtain all necessary information to close the loan in a timely manner
• Ensure adherence to federal and state lending regulations
• Provide superior customer service
• Meet individual monthly sales goals
• Stay informed of developing trends in the mortgage industry
• Maintain compliance with the Newrez Code of Conduct
• Performs related duties as assigned by management.

Requirements:
• Associates Degree or Bachelor’s Degree preferred
• Origination experience in the mortgage or banking industry required
• 2+ years’ origination experience
• Active NMLS license
• A solid understanding of appraisals, title reports and product guidelines
• Must maintain mortgage licenses by completing mandatory annual continuing education
• Experience utilizing persuasive communication skills, inside sales experience preferred
• Ability to connect with borrowers, friendly demeanor, customer service oriented
• Proficiency with loan origination system (H2O), CRM platform (Salesforce), and communication tools (Microsoft Outlook, Teams)
• Ability to maintain high levels of communication and urgency
• Ability to work efficiently and accurately with proven success in a fast-paced environment
• Must be detail-oriented and demonstrate careful decision-making skills
• Ability to work independently with minimal supervision
• Professional communication skills
• Must pass a background check for state licensing.

Benefits:
• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave
• Pet insurance
• Adoption Assistance
• Tuition reimbursement
• Employee Loan Program
• Newrez Employee Emergency and Disaster Fund
• 1 Volunteer Time Off (VTO) day
• Employee Matching Gifts Program
• Newrez Grants Program

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