Mortgage Claims Specialist III

Job Description: • Prepare mortgage insurance claims on all agencies or investor - acquired properties • Complete reconciliation of all advances to be included in the claim • Validate all the necessary supporting documents needed for the claim • Maintain clear records and reports for management regarding daily production • Conduct internal department quality control audits of post claim activities • Identify current trends that would result in additional training measures to be utilized by Supervisors • Complete internal department quality assurance audit prior to claim submission • Assist with updating appropriate workstations for claim payments • Assist with post claim agency/client demands • Follow up and track payment of filed claims • Conduct miscellaneous research to complete daily tasks • Conduct research for post-claim activities such as “missing documents and/or agency inquiries” • Complete tasks queue and notate internal system accordingly • All other duties as assigned. Requirements: • High School Diploma or equivalent required • 4 - 5 years of experience in default mortgage servicing and/or mortgage insurance claim and/or the legal field • Strong knowledge of accepted business practices in the mortgage industry and understanding of claims process • Strong knowledge of foreclosure process and appropriate guidelines • LPS-MSP (Mortgage Servicing Platform) experience • Ability to manage time and priorities • Ability to make sound decisions and resolve issues • Ability to work independently and effectively meet deadlines • Ability to communicate effectively in writing, in person, and by telephone • Ability to use Microsoft Office applications, specifically, Excel and Word • Ability to maintain strict confidentiality. Benefits: • We provide the necessary equipment • Remote work options • Online/remote training available • Fitness classes and contests • Fun seminars and learning activitiesApply Now

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