MIM - Analyst - Client Service Operations

MetLife Investment Management (MIM) is one of the largest institutional investors and asset managers globally. The Analyst will join the Public Fixed Income & Active Equity Client Service Operations team, focusing on client onboarding, operational change management, and client reporting within a dynamic asset management environment.ResponsibilitiesSupport and help lead client onboarding and offboarding for Separately Managed Accounts (SMAs) and Fund Investors across Public Fixed Income and Active Equity productsAssist in managing client‑driven change initiatives, including investment guideline updates, strategy modifications, and custody transitionsRespond to day‑to‑day operational client inquiries and ensure timely, accurate resolutionAct as a client advocate by understanding operational requirements and contributing to positive and consistent client experiencePrepare, review, and deliver accurate client reports within established deadlinesParticipate in Operational Due Diligence, client questionnaires, and client‑led auditsContribute to projects and initiatives focused on operational efficiency, process improvements, and best practicesSkillsBachelor's degree in Business Administration, Economics, Finance, or a related field0–2 years of relevant experience in the Financial Services or Investment Management industry, preferably with exposure to Public Fixed IncomeStrong written and verbal communication skills with a high level of attention to detailExcellent time management and organizational skills, with the ability to manage multiple priorities simultaneouslyAbility to thrive in a fast‑paced, dynamic environmentCollaborative mindset with the ability to coordinate across multiple teams and projectsWillingness to support business leaders on ad‑hoc operational initiatives as neededExperience supporting client onboarding and change management for SMAs and fund vehicles (including CITs and LPs) is a plusProficiency in Microsoft Office (Excel, PowerPoint, Word); familiarity with advanced Excel functions and Power BI is a plusExperience with Aladdin, Salesforce, and/or client reporting platforms is preferredBenefitsComprehensive health plan that includes medical/prescription drug and visionDental insuranceNo-cost short- and long-term disabilityCompany-paid life insuranceLegal servicesRetirement pension funded entirely by MetLife401(k) with employer matchingGroup discounts on voluntary insurance products including auto and homePetCritical illnessHospital indemnityAccident insuranceEmployee Assistance Program (EAP)Digital mental health programsParental leaveVolunteer time offTuition assistanceCompany OverviewMetLife Investment Management serves institutional investors around the world by combining a client-centric approach with deep and long-established asset class expertise in managing Fixed Income, Private Credit and Real Estate. It was founded in 1868, and is headquartered in Atlanta, Georgia, USA, with a workforce of 501-1000 employees. Its website is https://investments.metlife.com.



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