MILITARY DATA ENCODER/ CUSTOMER CARE REPRESENTATIVE/ CALL OPERATOR

Remote Full-time




Position Summary:

We are looking for a detail-oriented Data Entry Clerk/Customer Service Representative to join our team. You will be responsible for accurate data entry, providing excellent customer service, and assisting with administrative tasks.

Key Responsibilities:



Enter and update data accurately in company systems.
Verify data for accuracy and completeness.
Respond to customer inquiries via phone, email, and chat.
Resolve customer issues and escalate as needed.
Maintain and update customer records.
Assist in preparing reports and documents.
Perform general office duties like filing and organizing.
Ensure data privacy and security compliance.



Qualifications:


High school diploma or equivalent; higher education preferred.
Experience in data entry or customer service.
Excellent typing skills with high accuracy.
Proficient in Microsoft Office (Word, Excel, Outlook).
Strong written and verbal communication skills.
Ability to multitask and meet deadlines.
Customer-focused with a professional attitude.
Maintain confidentiality and handle sensitive information.









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