Microsoft Dynamics D365 Customer Engagement (CRM) Consultant

Company Description HITTNER & ASSOCIATES, INC. is a professional services company based in Keizer, Oregon, USA. The company is dedicated to offering innovative solutions and expert consultation services to meet client needs. With a focus on delivering quality and tailored services, HITTNER & ASSOCIATES, INC. has established itself as a trusted partner. Known for its commitment to client satisfaction, the company values expertise, reliability, and strategic problem-solving. Role Description This is a contract, fully remote position for a Microsoft Dynamics D365 Customer Engagement (CRM) Consultant. The consultant will be responsible for assessing business needs, designing and implementing CRM solutions, collaborating with clients on business processes, and ensuring the seamless integration of Dynamics D365 Customer Engagement components. Responsibilities also include providing consultative expertise, supporting solution architecture development, and facilitating effective communication between teams and stakeholders. Qualifications • Strong Communication skills to effectively liaise with clients and internal teams • Proficiency in Business Process analysis and enhancement • Experience in Consulting and delivering client-centric solutions • Expertise in Solution Architecture and designing scalable CRM systems • Knowledge of Cloud Computing and integration with Microsoft Dynamics D365 • Bachelor's degree in Computer Science, Information Systems, or a related field is preferred • Demonstrated problem-solving skills and ability to work independently • Microsoft certifications in Dynamics 365 or related areas are advantageous